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EMPLOYEE
Here are answers to some frequently asked questions (FAQ)
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Inappropriate?Q: How do I delete past conversation histories?
A: Please follow the step-by-step instructions below.
1. Login to the 3jam website (http://www.3jam.com).
2. Click the "inbox" link on the menu (to the left side of the page, under the link labeled "SuperText").
3. Select the conversation that you would like to delete from the list of active conversations immediately to the right of the far left menu (the different conversations are distinguished by lists of names of participants in each conversation).
4. The message history of the selected conversation should now be visible immediately to the right of the list of active conversations. Please click the button immediately to the right of the "To:" field and above the word "actions" (the button has a picture of a gear and a downward pointing triangle). After the drop-down menu appears, click the phrase "delete this conversation" and, finally, click the "OK" button when it asks you if you are sure you want to delete that conversation.
*Note: Once you delete a conversation history, it will no longer be retrievable. -
Inappropriate?Q: Why is your site not allowing me to login?
A: Most likely, the reason is because you do not have cookies enabled on your web browser. In order to access our site, it is mandatory for your web browser to have cookies enabled. Please see below for step-by-step instructions on how to enable cookies on various, commonly used, web browsers.
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Firefox v2 and v3
1. Click the "Tools" menu
2. Select "Options"
3. Click the "Privacy" tab
4. Select the "Accept cookies from sites" check box
5. Click the "OK" button
Internet Explorer v6 and v7
1. Click "Tools" menu
2. Select "Internet Options"
3. Click the "Privacy" tab
4. Click the Default button or slide the bar down to "Medium"
5. Click the "OK" button
Safari v3
1. Click the "Safari" menu
2. Select "Preferences"
3. Click "Security"
4. In the "Accept Cookies" section, select "Always"
5. Click "OK" -
Inappropriate?This is great, Luke! How about getting someone over there to look at my trouble ticket and do something about my problem!
I’m getting angry
