Product not working as described!

I downloaded and purchased the SMS application for Blackberry yesterday and also registered on the website. I also registered to receive the 100 group messages at a price of $5.00 per month and my credit has yet to appear.

However, the bigger issue is that I cannot send group messages from my phone. I bring up the application on my phone, choose “Compose new message”, under Recipients I choose “Select recipient” and then choose up to 5 people from my address book to send the message to. From there, I type in my message text, make sure the “Group chat” has a checkmark and then send the message. At that point, the message shows as being sent to the 3jam service (address 43526) but doesn’t show as being sent to any of the recipients I chose from my address book and is never delivered to the recipients I chose.

I’ve also attempted to create a Group (which I shouldn’t have to do) and it will not let me do that.

Bought and paid for this application and expect it to do what it says it will!