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some peple cannot respond to the group texts
Hello:
I have over 1000 SMS credits and a group of four individual. One of the individuals cannot respond to the group text, as it is asking for $.10. Why is this happening?
Thanks,
I have over 1000 SMS credits and a group of four individual. One of the individuals cannot respond to the group text, as it is asking for $.10. Why is this happening?
Thanks,
I’m frustrated
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Inappropriate?Hey,
I have the exact same issue, where only 1 out of 3 people is able to reply. I got over 2000 SMS credits.
I’m very very frustrated
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Inappropriate?I have the exact same issue, where only 1 out of 3 people is able to reply. Very frustrating. I luv 3jam, but frustrated that customer support is lacking. This and other issues could end up being deal breaker for me. Please help and save 4 customers.
I’m frustrated
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Inappropriate?all of us use iPhone and AT&T service.
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Inappropriate?We've added support for group initiators' text messaging buckets/credits being used to pay for group members' replies to the group because chances are that your friends may not have sufficient credit in their 3jam accounts.
Please give this a shot now and if you have sufficient credits in your account, your friends in the conversations you start should always be able to respond.
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1 person says
this answers the question
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Inappropriate?Sorry, please try the conversation again and if the conversation initiator has sufficient credits, all the participants should be able to reply, regardless of whether the participants have credits in their account.
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Inappropriate?Please note that if there are recipients that are non-US users, each reply to the conversation that includes this non-US user will also be deducted from the conversation initiator's account. This way, recipients who reply don't all have to purchase credits to reply to the conversation.
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