Where's my confirmation code?
I'm not receiving my confirmation code sent to an Swiss-based mobile phone. It looked like International SMS was supported so I'm a bit confused.
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Brett,
If you live outside of the US, you won't receive a verification code. Instead, you have to verify your phone by texting the word VERIFY to the number shown on the signup screen.
http://screencast.com/t/jlMdPYRg6Z
Thanks,
Enlai
1 person says
this answers the question
-
Inappropriate?Ah! What do I do if I've already signed up by my NY residence but the Swiss is my primary phone? How can I verify if I'm already through the sign-up process?
I’m Excited that there's a fix for this.
-
Inappropriate?I see the problem. We don't usually have users change from one country to another. We'll fix the problem shortly. Thanks.
-
Inappropriate?Hello, please try now. We have added the ability to change phone numbers for non-US countries as well.
Thanks,
The 3jam team
1 person says
this answers the question
-
Inappropriate?No problem!
Loading Profile...


