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How do I get the files for my winning design?
So I picked a winner, went through the copyright wizard, and did not see any option to download the file. Am I supposed to receive this by email? So far I haven't received anything and it's been an hour.
I also realize I didn't specify the exact file type I wanted in advance from the designer.
It would be great if you included this as a requirement in your contest setup so contest holders do not overlook this vital detail.
I also realize I didn't specify the exact file type I wanted in advance from the designer.
It would be great if you included this as a requirement in your contest setup so contest holders do not overlook this vital detail.
I’m unsure
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Inappropriate?Hi Lorna,
You will receive an email when the designer uploads a file. I'd suggest going into the "Design Handover" section of your contest, (which can be accessed vai the yellow button at the top of the contest page), and leaving the designer a comment so they know what type of file to handover.
What is your contest URL so I can assist?
Cheers,
Lachlan
CTO, 99designs.com -
Inappropriate?Btw, we hear you in regards to stating requirements up front, we're working on it! :)
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Inappropriate?Thanks! It is also good if you would send some kind of auto-email after the copyright process, letting the CH know that within "x" time period they will be able to retrieve the files.
Also, I found it challenging to find and invite the right designers to my contest.
Every designer has their style & specialty. I think it would be good to have a better way to browse designers - categorize desigers by Web Design, Logo Design, Product Design, etc. and then subcategorize them through tagging with "business, green, sports, children" etc. for better findability.
I am enjoying your service and will be using it more. Great job!
I’m excited
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Inappropriate?Glad to hear you sorted it out. Thanks for the feedback Lorna, I'll pass it onto the team.
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