I have been trying to exchange a PC copy of CS4 for a Mac copy .... a process that the website clearly states can be done. It has been nearly a month, two calls to CS who are unresponsive expect to ask for a Letter of Software Destruction, which I have sent a dozen times, numerous posts to the CS portal, and numerous emails to CS. Nothing works !!!!!!!
I can't believe I have to pay an additional 1799.00 to install Adobe Creative Suite 4 Design Premium on my office pc and my macbook pro. So many developers use multiple computers to do their work. Any talks of using USB keys so Devs can install to multiple machines and just plug in a USB key to use the software? Archicad does it.
I recently upgraded to a newer version of Adobe Flash Player 10, and it has a nasty habit of using 100% of the CPU all the time, whenever viewing flash videos. What's up with that? Seriously the video quality isnt that great to be using anything near that...and some part of Flash is hogging up all the cpu. It is quite annoying, and much older versions of Flash never did this. Even using a high-end cpu, Adobe Flash Player does this, causing freezes or very bad video performance.(Usually resulting in force closing the internet browser, both Firefox and Internet Explorer it happens.) Even in videos that are not of high quality the cpu usage is very high, along with memory usage. (cmon adobe what happened to releasing a stable working version - not some unpredictable cpu-memory hog?)
A lot of people are complaining about this...Is there a fix being worked on in future versions?
In Adobe 8 Professional -I can not find the Typewritter. I can see the "T" text tool but need the type wrtier. If not available then how do you now type on the PDF forms?
Here my case: (German Adobe Customer)
I have previously used elements 4 (windows vers.) for some time, especially for producing slideshows to DVD/CD, with titles, music and narration, and was a pretty satisfied customer.
Recently I made the switch to Apple. The iMac runs well (intell) and I decided to invest into elements 6 for the mac.
Before my purchase, I surfed Adobe's beautiful elements website and got information/acquainted with the new version 6 details. Watching the online videos was wonderful, creating my slideshows looked to be soo much more fun now !
A few days later, after studying the manual and playing around a good deal with the new program, I got frustrated - was I too stupid to find the slideshow functions?
So I wrote to Adobe product support (Germany) and gave a detailed description of what I was missing and asked how to find it -step by step.
The product support answer was a pure disaster (translated from german): the capability of both programs (Windows & Mac) are but the same, only that the Mac vers. now has the new bridge module, so there are a few different steps now creating a slideshow. No mention at all of the lacking capabilities of the mac version 6 - which can not produce slide shows after all (where is this mentioned on the website?)
Check out "Slide Show Editor MAC" in O'Reilly Media, here on this site!
This Expert clearly states that I can not produce slidshows with the mac version! If Adobe would have mentioned this at all on their site, I would not have bought this program to start with!!!!
My next step was an attempt to get through to Adobe Germany and ask that I get my money back. Well, their answer was a mere - if you didn't buy over Adobe, here's nothing we can do for you.
So what can I do now? I own a wonderful program that does not do what I bought it for.
I am very disappointed now, a clear statement on the Adobe elements 6 for mac webpage - no slideshow included. - would have saved me a lot of trouble and cash!
The blog was setup (http://blogs.adobe.com/pacifica/) more than a month ago and so was this page... but still no actual information! Not what I call getting satisfaction tbh! Any news please?
In OS X, there is system-wide support for multidirectional (horizontal and vertical) scrolling. On laptops, this is accessed by moving two fingers together on the touchpad. On any mac, this is accessible through the 2-dimensional scroll ball on the mighty mouse.
Flash/AIR recognizes the vertical component of this motion just fine, but completely ignores the horizontal component, even when interacting with a UI element that has both a horizontal and a vertical scroll bar.
I have a student license of Adobe CS4 Master suite that I am the owner of. I am a Graphic Designer and my husband is a Videographer. We share the same private computer and we're hoping to use the same software. Can you verify if he's permitted to use it for commercial purposes as well?
Hi! Someone please help, We bought Windows versions of Adobe Design Standard, we need Mac versions, We have sent Adobe Customer Service, the LOD I have called them 10 times and they just pass me around the phone system and say that it is under investigation and its been 3 months!!!!!! We can't get a hold of anyone and they say that someone else registered the Windows versions already, but we have the DVD's in our office?!!!! How does that happen. I am totally frustrated and my boss is furious. Someone please help. I have case numbers and customer ID's
Thanks you very much!
Did not realize you cannot upgrade individual apps from Suites. I paid for and downloaded Illustrator CS4. Of course, it didn't work. I requested a refund on Dec 12. I still have not received it. I have a case number. I filled out the form and faxed it as requested. I want to upgrade my suite from CS3 to CS4, but cannot until I get the refund.
Years ago I purchased Fireworks MX 2004 as part of the Studio bundle (with Dreamweaver and Flash), but I only use Fireworks. I just purchased the CS4 upgrade (after making sure that I was eligible) for $149, only to find out after the fact that it won't upgrade since it's part of a bundle. It's a valid serial number. I just want to upgrade Fireworks. Help!
why doesn't the put function work in dreamweaver cs4? In cs3 I just had to highlight the files or folders that I wanted to upload to the remote server and push the "up" arrow button to put to the server. I have yet to figure out how to upload anything to the remote server in cs4. Am I missing something here or am I just that dumb?
Well, where to start. Ive been waiting for a number a number of weeks now concerning my adobe refund. I started this process in mid May. I was told If I send the letter of software destruction off, I could expect everything to be sorted within a week. Well, I havent even heard from adobe.
I decided to give them a call and see what is going on. After being on hold for an hour! Turns out they refused the refund, but didnt even tell me?? So the guy at the end of the phone said he will start the process again and escalate to a supervisor, and I could expect a phone call/email within 3 working days. Its been 7, and when I tried calling again, I got through after another hour, they answered and hung up!
Would of expected better customer service from such a big company.
Well, Adobe, we have a problem.
I have the Adobe Master Collection CS4, and when I did my last scan with Kaspersky I found out 2 VERY DANGEROUR virus called NPSWF32.dll and Adobe AIR.dll
I saw at another posts that you need to upload, etc, etc...
But can you just give me the new version of NPSWF32.dll?
Please, I need it. ;D
Why don't we have multiple (user selectable) UI languages in all CS4 Design Standard applications? Only Adobe Bridge seems to fit the bill. Photoshop CS4 has the UI language pop-up menu but only has one language on the list. Will there be additional language packs that we can add to Photoshop CS4 later on?
why is flash WIN 10,0,12,36 freezing up both IE7 and Firefox 3.0.4 and causing my system resources to shoot up to 57-60% for almost 30 seconds. uninstalled it via the adobe flash uninstaller, rebooted, after an hour, its back to freezing!! using Windows XP SP2
I have a brand new computer that I built last month. It has a Gigabyte-4 quad bios motherboard, AMD Phenom x4 quad core CPU at 4.2 GHz per core, and 16GB of ram, and two 500GB hard drives, and SLI with 2 GeForce dual core GPUs. I'm Using Windows XP SP3 2008 Edition. Every time I get on a site that has flash of any kind it almost stops my computer dead in its tracks, and maxes out the CPU 90 to 100%.
I contacted AMD and they say its NOT the CPU, that it is a software issue
I need to find out what is causing this and how to fix it, since almost every website today use flash of some kind. I do have the latest version of flash installed as well with all of the software on my computer.
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