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Retrieve lost Mission ID after initiating player submits the mission
I just played a mission but forgot to save or print the card. When I entered mission details on the web site I was expecting an email to be sent to the new player but it never arrived! Is there a way to retrieve the mission ID so that the new player can claim the mission?
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I sent you the code by email.
It looks like either you didn't enter the email when you put in the play, or you did but somehow our system didn't keep it... we'll keep an eye out.
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Inappropriate?This might be a stupid question, but i want to know if there could have been a bug in the site: did you enter the email of the person you played it to when you entered the "play mission" details?
And, just to make sure i'm looking at the right info, you are fumpT on the site, correct?
And to answer your question, no, there's no way for you to retrieve the mission ID once you've declared it "played forward". We are currently thinking about that problem, as it has come up a few times. The idea was because it's been played, you shouldn't really see the card as being "yours" anymore, since technically you don't have the physical card in your hands. But several users have raised the exact problem you just did, so we're reconsidering that...
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Inappropriate?Thanks, Éric.
Yes, I'm fumpT on Akoha, too. I'm fairly sure that I did enter an email adddress.
Would Akoha support be able to manually provide the mission ID for me? -
Inappropriate?Hey Andrew,
I'll make sure to poke Eric so that he looks into it (hopefully this weekend, but most likely Monday).
We'll get this resolved for you as soon as we possibly can. Thanks for your patience!
I’m confident that we'll resolve this issue
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Inappropriate?Hi again Andrew,
To give you a hand, could you tell me which mission it was? I'm looking at your history and you've been playing quite a bit, so it's hard for me to tell which mission it was. If you go to your home ( http://akoha.com/people/fumpT/ ) and look at your past events, can you give me the "permalink" for the play you're wondering about? It'll be in the lower-right corner of the box that says "fumpT played <some_mission>"
Thanks!</some_mission> -
Inappropriate?Thanks for the response. Permalink: http://akoha.com/card/1069/241173/
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Inappropriate?I sent you the code by email.
It looks like either you didn't enter the email when you put in the play, or you did but somehow our system didn't keep it... we'll keep an eye out.
The company says
this solves the problem
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Inappropriate?I'm having a similar problem. Here's the event permalink:
http://akoha.com/event/10969/
The person I played it with says he never received the email.
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Inappropriate?Rose,
I will make sure that the team gets a chance to look at this as soon as they come in next week.
We'll get this sorted out.
Thanks! -
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Inappropriate?Hi Akoha crew
The problem of the email not being sent from Akoha on mission play seems to have happened to me, again. This time it's mission http://akoha.com/card/teach-someone-a....
I'm positive that I entered (copied and pasted) the email address. I've re-created the mission (331537) again and entered the recipients email address to see what happens (and this time remembered to note the mission ID!). Can mission 331527 please be deleted?
I'll reply to advise whether the recipient received the email from the second mission to assist with troubleshooting.
Cheers,
Andrew -
Inappropriate?Thanks Andrew,
We'll start checking things out on our side as well.
