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Poor coverage in my apartment but your website says I'm in a good area. What's up with that?
Your website says I have good coverage in my apartment but I don't. Why don't you use the towers that T-Mobile uses? My old cell phone gave me great coverage but now I have a new iPhone. So why don't you make some changes so I can get a decent signal?
I’m frustrated
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Inappropriate?I have the same problem. Their map shows my house to be in an area with "good" service, but I randomly drop service. Sure, sometimes I might be lucky and have 2 or even 3 bars, but 30 seconds later it will show the phone as "searching" and then I suddenly have no service at all. It's rather annoying, as you would imagine.
I’m confused, somewhat angry
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Inappropriate?Try turning your phone off for 30 seconds and back on again. That will work a lot of the time. If it does not, call customer service from an alternate number to troubleshoot the equipment.
