Get your own customer support community
 

Consume doesn't display or retrieve information about optus broadband or virgin mobile correctly

I'd like to report an issue with Consume.
Overall, I think the application sounds great and am pleased it can display some info. I use it for two services - a mobile on aus Virgin, and broadband (optus). It doesn't seem to be able to display the optus information correctly. It says I have 20gb remaining of 2817gb. 2817mb is my correct current usage, and 20gb is my limit. Yes, it does list it that way. I didn't enter any info for peak/off peak in the settings as this doesn't apply to optus' fusion plans. When I did try however, it just said 20gb of 20gb remaining or something. Virgin doesn't display fully either, but I'm very happy to work with you to get this displaying correctly.

Thanks,
Michael
 
sad I’m frustrated
Inappropriate?
1 person has this problem

The company has a solution in progress.


User_default_medium