Consume doesn't display or retrieve information about optus broadband or virgin mobile correctly
I'd like to report an issue with Consume.
Overall, I think the application sounds great and am pleased it can display some info. I use it for two services - a mobile on aus Virgin, and broadband (optus). It doesn't seem to be able to display the optus information correctly. It says I have 20gb remaining of 2817gb. 2817mb is my correct current usage, and 20gb is my limit. Yes, it does list it that way. I didn't enter any info for peak/off peak in the settings as this doesn't apply to optus' fusion plans. When I did try however, it just said 20gb of 20gb remaining or something. Virgin doesn't display fully either, but I'm very happy to work with you to get this displaying correctly.
Thanks,
Michael
Overall, I think the application sounds great and am pleased it can display some info. I use it for two services - a mobile on aus Virgin, and broadband (optus). It doesn't seem to be able to display the optus information correctly. It says I have 20gb remaining of 2817gb. 2817mb is my correct current usage, and 20gb is my limit. Yes, it does list it that way. I didn't enter any info for peak/off peak in the settings as this doesn't apply to optus' fusion plans. When I did try however, it just said 20gb of 20gb remaining or something. Virgin doesn't display fully either, but I'm very happy to work with you to get this displaying correctly.
Thanks,
Michael
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Inappropriate?Thanks. We should be able to fix that with a Recipe Update.
Can you please send us you usage data? To do this, tap the status at the bottom of the usage screen (the “Last Update Failed” or “Updated 0 minutes ago” text), then tap Email Usage Data and Send.
Please include a note about the issue so we'll be able to match your data to the problem you've described here.
I’m confident
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Inappropriate?Okay I've sent usage for both of them. I'm looking forward to hearing your response. :)
I’m thankful
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Inappropriate?Thanks. We'll be doing updates throughout the week. All going well, we'll have this sorted soon.
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