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Allow merging a Facebook account with a Brightkite account using Facebook Connect.
Please allow existing Brightkite users to merge their accounts with a Facebook account so Facebook Connect can be used to sign into Brightkite.
I’m disappointed.
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The company has this in progress.
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Inappropriate?Hi Calrion, we do have plans to give users a merge option when duplicate accounts are created, but we don't have an ETA on that at this time.
If a user already has their Brightkite account synced with Facebook, then logging in via Facebook connect should not be a problem. But if you don't already have your accounts synced it will create a new account for you when you log in with FB Connect.
Right now the only way to take care of this is to log in to the duplicate account with FB Connect and set a password for that account under Account Settings -> Password. Once you've done that you can delete that account using the "delete account" button under Account Settings -> Profile.
After the duplicate has been deleted, you'll need to log in to your original Brightkite account using your username/password for that account. Then under Account Settings -> Sharing you will see the option to sync with Facebook. Once that connection is established you can log out and then log back in using FB Connect.
I hope that helps until we can implement a merge option.
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This is one of the best points
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Tank you!
This did solve my problem :-)
The reason I got two accounts, was that I used the "Account Settings -> Profile -> Social links" and not the "Account Settings -> Sharing". Not easy to do this the right way, first time on, but now I'm all set. -
Inappropriate?Well this almost fixed my problem although I can't log in with my username and password that I did set.
I’m frustrated
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This is one of the best points
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Hi Brictone, have you tried going through the forgot password steps to reset it again? If that doesn't work, I can manually reset it for you.
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Inappropriate?yes I've tried reseting it and it doesn't recognize my email address. I have the confirmation email. If that will work then lets give it a shot.1 Comment Add a comment
This is one of the best points
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Can you forward that email to lesley[at]brightkite.com? We'll figure out what's going on here.
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Inappropriate?Somehow I have 2 accounts... 1 if I sign in and 1 for facebook. Is there a way to merge the accounts? Danfranktx and dfrank
I’m frustrated
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This is one of the best points
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Hi Danny, yes we can merge these accounts for you. I looked up dfrank and we don't have any account with that name, were you able to delete it yourself?
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Inappropriate?Looks like I need my accounts merged too... I just signed up with Britekite on my phone a couple days ago... cynthiblue. And today I hooked up with FB but I guess it created a new account. CynthiaH can they be merged?
Thanks,
Cynthia
I’m happy
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