Firefox 3 Specific: Button on Help screen stops working
Description:
NOTE: This problem is speicific to FF3. That is why I logged it.
If you are using FF3, the "Continue" button on the "Help" page is deactivated after pressing the BACK button from
Getsatisfaction.
This is difficult to describe, just look at the screen shots.
Repro Steps:
1. On a PC running XP open FF3
2. Navigate to www.brightkite.com
3. Sign in and select "Help"
4. From the Help screen mouse click inside the "People-Powered Customer Service for Brightkite" box
5. Mouse click on the "Continue" button > Click on the "Add Details & Submit" button
6. From the Getsatisfaction.com page, click the BACK button on the browser
7. Mouse click inside the "People-Powered Customer Service for Brightkite" box
Result: With FF3, the "Continue" button on the "People-Powered Customer Service for Brightkite" section of the Help page is deactivated after returning to this page from Getsatiscation.com by using the BACK button on the browser.
Expected: The "Continue" button should work using FF3 after the user presses the back button on the browser from Getsatisfaction.com
This is the user agent information:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
NOTE: This problem is speicific to FF3. That is why I logged it.
If you are using FF3, the "Continue" button on the "Help" page is deactivated after pressing the BACK button from
Getsatisfaction.
This is difficult to describe, just look at the screen shots.
Repro Steps:
1. On a PC running XP open FF3
2. Navigate to www.brightkite.com
3. Sign in and select "Help"
4. From the Help screen mouse click inside the "People-Powered Customer Service for Brightkite" box
5. Mouse click on the "Continue" button > Click on the "Add Details & Submit" button
6. From the Getsatisfaction.com page, click the BACK button on the browser
7. Mouse click inside the "People-Powered Customer Service for Brightkite" box
Result: With FF3, the "Continue" button on the "People-Powered Customer Service for Brightkite" section of the Help page is deactivated after returning to this page from Getsatiscation.com by using the BACK button on the browser.
Expected: The "Continue" button should work using FF3 after the user presses the back button on the browser from Getsatisfaction.com
This is the user agent information:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
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Inappropriate?This did not reproduce with Opera 9.63 or with IE7. Don't have Safari on this PC.
Worked as a web tester for a while, and they were always interested in back button on browser problems. Didn't fix them, but they were interested in them. -
Inappropriate?Hi Tom, thanks for bringing this to our attention. You might want to try pinging Get Satisfaction about that bug, those are widgets provided by GS and not something we built ourselves.
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