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I haven't forgotten my password--Brightkite has!
BK will not allow me to log in. It claims I have entered the wrong password, even though I know the password is correct.
When I try to reset, I am emailed the reset link, but the link takes me right back to the general login page, not to a password reset page.
What is going on?
When I try to reset, I am emailed the reset link, but the link takes me right back to the general login page, not to a password reset page.
What is going on?
I’m extremenly frustrated
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?I keep getting messages (2-3 per minute) from this company and I can't log in to the website to disable these messages. When I go through the password reset process, I get an email and click on the link that takes me to their website and takes me to the login page. ARGGGG
I’m pissed
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Inappropriate?Very sorry about this guys. The login problem should be fixed, but we are still working on the reset password email.
Joe, please email your number to lesley[at]brighkite dot com and I will disable your messages immediately.
EMPLOYEE
