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No confirmation code to INQ phone
I recently ported my phone number from a Nokia phone to a new INQ phone. Brightkite would not respond to it when I sent SMS or photos. I deleted the number in Account Settings and re-entered it. Brightkite did not send me a confirmation code for me to enter into the field. Can no longer post to Brightkite from my phone.
I’m frustrated
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Inappropriate?Hi Steve, I'm sorry about that. Unfortunately ported phone numbers are notorious for having trouble with short codes. If you would like to send your number to lesley[at]brightkite.com, I can call our SMS aggregator to see if there is anything they can do for you.
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Inappropriate?Thanks Lesley - am sending that information to you right now from the phone in question. -
Inappropriate?I can say that other sites that needed a confirmation code to be sent to this number have worked fine. It seems to be only Brightkite that is not getting through to the phone - FB and Twitter have both managed it along with one or two others I seem to recall.
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Inappropriate?All seems to be fixed now - got a couple of weird messages come through from Brightkite first asking me to select a precise location out of a choice of 4 (in response to a sms I sent to Brightkite a few days ago), which i did, and sent back and then got a response telling me that I had decided to opt out of Brightkite, so then sent back HELP. That seemed to then register me as a user again...all a bit confusing, but I just re-entered my number on Brightkite website and got a new confirmation code come through, so I guess it is all fixed now. Many thanks Lesely for the quick response.
I’m happy
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This answers the question
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Great! Glad it started working for you. :)
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