Loading Profile...
Not getting confirmation code via SMS. International user here.
I’m sad
3
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Jeremy, couple questions: Who is your mobile carrier? Where are you located? Have you recently ported your number over from another carrier? Are you able to send/receive SMS using other services?
1 person says
this solves the problem
-
Inappropriate?Currently am with StarHub, located in Singapore. Have never ported the number from anywhere. Am able to recieve SMSes from other services.
-
Inappropriate?Unfortunately it doesn't look like StarHub is a supported carrier with our international SMS aggregator.
-
1 Comment Add a comment
This solves the problem
-
Are you able to send SMS to email without paying a fortune? If so you can still send SMS commands to your xxxx@bkite.com email address and use the service while you're on the go. -
Inappropriate?Is Softbank Japan not on the list too? If not, maybe you should make the actual list available on on the site.1 Comment Add a comment
This solves the problem
-
Softbank is not a supported carrier either. We will see what we can do about putting a list up somewhere, but the problem is that the list is very long and it often gets updated. Posting questions here or emailing supportATbrightkiteDOTkom are good options, we always respond quickly. :)
-
Inappropriate?what about vodafone(egypt)?
and also etisalat(egypt)?7 Comments Add a comment
This solves the problem
-
Hi nardgo, Vodafone is a supported carrier, but Etisalat is not.
-
i've tried with both but it i didn't received confirmation code even with Vodafone! what's wrong?
-
Was your number transferred (ported) to Vodafone from a different carrier?
-
no
-
Can you please email your mobile number to lesleyATbrightkiteDOTcom? I will contact our SMS support to see if they can tell me what's going on.
-
i've sent you the email but i didn't get a respond till now
-
Sorry, I did get the email and I am waiting to hear from support. I will check in with them to see what the status is.
-
1 Comment Add a comment
This solves the problem
-
You can find a list here: http://www.clickatell.com/pricing/adv... If there is an X in the first column, that carrier is not supported.
EMPLOYEE
