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Why does this company ignore my correspondence?

On Sat, Nov 25, 2006 at 6:27 PM, I wrote:
I have just been knocked of my bike (at 4.30pm) on North St by a no 28 bus heading for Ringmer. I was over taking a bus that was stopped when I narrowly avoided a head on collision by jumping off my bike. I was astonished the driver only stopped to tell me I was on the wrong side of a very wide white line (I wasn't) and sped off without asking if I or my bike were ok (we weren't). Do you not have a policy for a slightly more responsible approach to accidents like this?
 
sad I’m frustrated
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