I don't always get a Bill from my physician, and don't really want to add them. So... I create a payment when I go to the doctor and then enter the EOB information when I get the EOB. This seems to work, except for this now shows an Open Balance where the "Charges" equal my co-pay. When I entered the Payment, I checked off that I was not expecting to get a bill. Is there some way to get these open balances to clear without going to the rouble of entering a Bill?
The "Billed Amount" is not currently shown on differnt listing screens (such as Transaction Log). Instead "Total Insurance Benefit" is shown. However, "Total Insurance Benefit" may not appear on patient documentation (bills, EOBs). (At least it doesn't show on any of my documentation.)
Consequently, matching up a bill I just received to the correct EOB that I've already entered into MBM is a bit of trial and error to find the right EOB.
Alternately, perhaps there could be a selectable option to allow choice of which amount to show.
I go to the drugstore and buy $15 worth of prescription drugs.
I create a Bill of $15. I have an Open Balance for the drugstore for that purchase.
I create a Payment of $15. I now have a Closed Balance for the drugstore for that purchase.
However...
I go to the doc. He has a copay of $15.
Perhaps the problem is because I did this backwards.
First I created the EOB...
$100 Charge
$75 Allowed
$60 Paid
This created an Open Balance of $15 (in red).
Then I created the Bill for $15.
Then I created a Payment for $15.
But now I still have an Open Balance of $-85 (in black).
I'm thinking that somehow after all this I should have ended up with a Closed Balance (since this doc visit is now fully taken care of). But I'm not sure how to get there... whether I entered a piece of info I shouldn't have or put something out of place.
Frequently, I'll need to enter several EOBs for the same doctor appointment. There's the office visit charge, several charges for individual blood tests, etc. It sure would be handy if there were a button "New EOB for same visit" or some such just to ease data entry.
Today we are releasing an exciting new feature on MedBillManager called cost comparison graphs. These graphs can be accessed via the compare tab or by clicking on the graph icons next to your records in the my bills tab.
These graphs show the average expenses for both you and others for a given health issue. They can show both hospital and non-hospital charges, and allow you to see how you stack up vs. other users with a quick glance.
While we are really excited about this new feature, we are slapping a "beta" tag on it. This means that although we have tested it to the best of our ability, there may still be a few quirks here and there. If you happen to come across one of these quirks please let us know by replying here or shooting us an e-mail.
A quick note on how you can make these comparisons work best for you. When entering a bill, payment, or EOB, make sure to select from the "suggestion list" that drops down after you begin typing in the Reason for Visit field. If you enter something not in the list, we most likely won't be able to match it up with the existing data in the system.
We hope you enjoy this new feature and look forward to bringing you even more new and exciting features in the future.
(1) I've tried to enter an EOB three times. I entered 10/27/2006 as date of service and 12/12/2006 as date of EOB, but the fields keep being changed to 9/27/2006 and 11/12/2006 respectively (i.e., one moth earlier than the date I've entered)
(2) When I try to enter a payment, I've entered the date of payment in format 1/20/2007, 1-20-2007, and using the calendar to select the date - in each case I get a red error message that datre format is wrong
the site is buggy... there are javascript errors popping up on the edit screen-- i have been unable to edit the dates of service for bills-- it's buggy, no question about it
I click on the link from the email, and then I'm taken to a page that has a warning message that says "Unable to verify email address. Did you provide the correct information?"
I have dental insurance coverage and I need to keep track of these payments, yet it appears that I must somehow provide all of the dental provider information manually (if that is possible). I am just starting this on a trial basis, but I can't figure out how to enter provider information manually. I note also that the pop-up list of states to find providers does not include an option to choose "DC".
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caparks (Official Rep)
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on March 03, 2008 19:30
Matt Mueller (Official Rep)
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on January 14, 2008 13:59
Tink (Official Rep)
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on December 28, 2007 23:29
StefB
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on December 19, 2007 15:46
Hendrick (Official Rep)
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on November 09, 2007 15:26
Leslie Chicoine
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on September 10, 2007 02:52
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