Get your own customer support community
 

Banned users should know reasons for ban

Banned users often flood the ChessCube forum or Get Satisfaction asking ChessCube for the reason for ban.

However, why not send a email to banned users notifying them of the reason for the ban. That will allow ChessCube to clear up lots of misunderstanding and space in Get Satisfaction or the Forum. If banned users want to appeal, give them an email to appeal to. Appoint a specific mod to be i/c of the appeals. However, also warn banned users that their ban could become more serious if they abuse the appeal system.

This will assure banned users of a chance to clear his/her name if he/she was wronged.
 
happy I’m confident
Inappropriate?
4 people like this idea
See the changes made to this idea
User_default_medium