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Help to sync colorsplash!
I just purchased Colorsplash and it won't sync onto my iphone. I just keep getting an error message. I have more than 3/4 of my memory left so I know it's not lack of memory.
I’m frightened and confused!
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Inappropriate?Strange. No idea why that would happen. Maybe the download got corrupted. Go to the Applications tab in iTunes, select ColorSplash and delete it. Then find it in the App Store and buy it again. No worries, Apple knows that you already bought the app and will let you download it again for free. It will tell you so too after you click on buy.
Maybe even better, download it directly from your iPhone. Again by clicking on 'buy' in the App Store. You will not be charged again, I promise.2 Comments
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This solves the problem
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I tried that and I got the same error has trying to sync from itunes. "Can't down load, not verified..." -
I had the same problem and clicked on "buy it" and I was charged again! :(
How do I get my $$$ back?
Thanks -
Inappropriate?@raquelitria:
Were you logged in with the same iTunes account?
If yes, then that really should not happen and would be a bug in Apple's system.
To get your money back:
The receipt you get by email from Apple has a "Report problem" link for each item. Follow that link under the ColorSplash entry and you will get to a form in which you can report your issue to Apple. Reference the order number of both receipts on which you got charged for ColorSplash. Apple should then refund you the money.
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