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"Coincidence(s) - Send them an e-mail."

Hi there,

concerning the "Send them an e-mail", I do have some questions:
1. Why "them"? (If it is mostly one person)
2. Is it correct that there is an auto-message sent, without any personal content?
2.1. Why can't I then send a personal note with this notification?
2.2. Why isn't a "Successfully sent" (or the like) notification shown?? This confused me and I am still not sure, if it did send anything??
2.3. Am I right that this "notification" is more like a "twitter nudge" or a "facebook poke" then?

Please help me get this clear. Thanks in advance! :)

Kind regards.
 
sad I’m confused
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