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Facebook Chat fixed, Flickr broken
No rest for the weary!
The Facebook Chat issues reported at http://getsatisfaction.com/flock/topics/facebook_chat_in_flock_broken_fix_in_progress are now fixed in Flock 2.5. You may need to perform the following steps to get the fix:
If you are experiencing a different Facebook Chat bug, please open a new post about it.
Flickr login detection is currently broken. Something changed on their end and we're working on a fix now. We'll post when we have an ETA on a fix.
Thanks for your patience...we're doing our best to fix these things ASAP!
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
The Facebook Chat issues reported at http://getsatisfaction.com/flock/topics/facebook_chat_in_flock_broken_fix_in_progress are now fixed in Flock 2.5. You may need to perform the following steps to get the fix:
- Go to Tools>Options (Windows), Flock>Preferences (Mac) or File>Preferences (Linux)
- Go to the Advanced section
- Go to the "Update" tab
- Click "Force Service Updates"
- Shut down Flock and restart your computer
If you are experiencing a different Facebook Chat bug, please open a new post about it.
Flickr login detection is currently broken. Something changed on their end and we're working on a fix now. We'll post when we have an ETA on a fix.
Thanks for your patience...we're doing our best to fix these things ASAP!
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
Follow this update to get notifications on your dashboard.
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Inappropriate?Hi! I have the same problem with Flickr -
Inappropriate?Flickr problem here too, won't log in...everything was fine till today too!
I’m frustrated
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Inappropriate?Thanks for the update release! Hoping for more soon...
Any news on whether Flock will be having the same engine as Firefox 3.5? That will be swell!
I’m thankful and excited!
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Inappropriate?We are continuing to hunt down the cause of this bug...we'll post as soon as we have an ETA on a fix.
Evan Hamilton
Flock Community Ambassador
evan at flock dot com1 Comment
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Same problem, thanks for keeping us updated -
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Inappropriate?Hey folks,
Got an update for you.
We've hunted down the cause of the Flickr problem. Unfortunately, it's not something we can fix "over the air" like our previous service breakages - this will require code changes to the browser.
We are working on this fix, but because it is a code change it will take a bit longer to get out to you. This is because we don't roll out single fixes; the cost would be enormous. Instead, we wrap several fixes together (there are several other 2.5 bugs we'd like to get fixed shortly) and test them for issues all at once. While it means that you'll wait a bit longer for this Flickr fix, in the end it means you get more functional fixes faster.
I will keep you updated on the progress of this next release. In the meantime I apologize for the broken experience and thank you profusely for your patience - we're doing what we can here.
Thanks,
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?Glad that a fix will be in the next update to the best social browser for OSX.
I’m happy
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Inappropriate?still not working any idea when? this seems too happen too frequently,
I’m frustrated
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Inappropriate?I'm pleased there's a fix in the works, but I'm a little surprised at the fact that it's not being rolled out until the next flock update - surely this is a severe enough problem for enough of your users to warrant a special update?
I’m frustrated
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Inappropriate?Any news yet Evan on this flickr problem? I can't make my friends media favourites from there until its fixed.
I’m sad
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Inappropriate?Totally understand your frustration, folks. I'll try to answer your questions and concerns:
@Robert: No idea when yet, but I may have some clarity on Monday, as the devs spent Friday working on a bunch of bugs. As for the frequency, this is unfortunately not something we can control. Our features activated based on you logging into these services. When these services change something, we can no longer detect your login. Most of the time the services don't update things involving login, but they have been at an increased rate lately. Usually this is something we can fix over the air using our WebDetective technology, but sadly this was a different type of bug requiring a real update.
@Jake: I may have not been clear enough. When I say "next flock update" I don't mean anything as major or long-term as 2.5. I mean the next of what we call "incremental" updates, featuring security updates and/or bug fixes. So it's something we were already working on getting to you sooner rather than later. If we rolled a specific update just for the Flickr issues it would be a lot of resources spent and mean that you'd get those other, important bug fixes later rather than sooner. So this will be getting out to you as soon as makes sense for you and us. It's definitely an important bug to fix, and we're taking it seriously.
@Technogran: You can see the latest on the issue at http://getsatisfaction.com/flock/topi...
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?Thanks Evan I know you guys (and gals if there are any!) will be beavering away trying to get this sorted. For me its frustrating because I use flickr a lot and have quite a few friends on there, and I do tend to 'favourite' their pics in the media bar.
Keep up the good work, and will look forward to seeing it working again
I’m patient
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Inappropriate?Same problem with Flickr is happening with Digg on the sidebar. -
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Inappropriate?Well, now Digg is working and Flickr is not.1 Comment Add a comment
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Hey TheBigJoe,
Glad to hear that Digg is working again. The Flickr issue is still being fixed as mentioned above.
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?I love Flock it has really cool features unfortunately I can't acces my flickr from the people bar I'm looking forward to get the update. Flickr Rolls It's the SOCIAL WEB BROWSER EVER !!!!
I’m looking froword to get the update
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Inappropriate?Just glad it's not just me! I tried the latest Flock release (for Mac) & then an older one (because it was the most recent British English) - but Flickr was playing up.
Was going to demo it to someone, but can just demo with Photobucket temporarily.
I’m confident you'll sort it :)
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Inappropriate?Hey folks,
I just posted a blog about the Flickr outage. The short answer is that the fix will come within two weeks (hopefully sooner), but I encourage you to read the post: I tried to explain exactly what is going on and why it is taking longer than usual.
You can read it here: http://www.flock.com/node/84890
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
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Inappropriate?Hey folks,
Flock 2.5.1 and the Flickr fix are now available! More info at: http://getsatisfaction.com/flock/topi...
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?This seems to be partially broken again. I've upgraded to 2.5.2 on several of my systems, and my Windows 7 64 bit system will not stay logged in for more than a few hours. My other systems seem to be working fine.
I’m frustrated
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Inappropriate?I've just installed the most recent upgrades and Flickr is still as broken as ever. I can log in and it will mostly keep me logged in but my Flickr contacts don't show up in my People bar and the contacts sidebar says no one has uploaded a picture since 22 June (which isn't true). Flickr is the main reason why I use Flock and it hasn't worked for some months now. Can you please give us an update?
I’m sad
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Inappropriate?Hi. Sorry to be a pain but this flickr thing is making me nuts, too. I keep doing the force service upgrades but within an hour I am logged out of flickr. all my work is on flickr and blogger, so it is most frustrating.
Any new info on this? Flock makes my life so much easier but sometimes I can't take this flickr log out and just use another browser.
I’m sad, too
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Inappropriate?Personally I've stopped using Flock on Flickr - fed up of getting logged off in the middle of a big upload or detailed comment and having to start again. I hope that it's fixed some day as it is otherwise very useful.
