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Problem with Flash 10?
Has anyone updated to the latest version of Flash (10,0,12,36) and now have problems with Flypaper? Since updating - audio and videos files inside Flypaper won't run. All other features appear to work correctly. I have tried multiple computers in two different networks - same problem. Thanks!
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Inappropriate?We are seeing that as well and working on it as fast as possible. We will update this post as soon as we have better information.
I’m hurrying
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Thanks for "hurrying" - we appreciate it :) -
Inappropriate?This issue has been resolved on our production server. Stories posted to the community will work correctly with Flash Player 10.
However, the preview from your local computer will still have the issues described above. This will be resolved in an upcoming Flypaper software update.1 Comment Add a comment
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Thanks. We have a number of trainings posted an internal network server. Is there anything we can do now to correct the problem for trainings posted on our intranet? Gina
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Inappropriate?Gina,
We just posted a software update that resolves this issue in the application:
1. Close Flypaper and reopen.
2. Flypaper will check for updates and download the file you need.
Now, when you preview stories on your local computer, the audio and video will play correctly.
To fix the training story on your internal network server:
1. After accepting the update, open the training story.
2. Save as a Web Story. This will create a folder with all of the files you need.
3. Post those files to your internal network server.
If you have any questions, please let us know.
Zorik -
Inappropriate?Zorik - thanks! We are getting ready to launch some training in the next couple days - and the sound/video are important components. Thanks again for such fast response. Gina
