xmarks and foxmarks sync error [502]: putchanges
need help!!! IE7 on Vista - Sync Error: Unexpected error during synchronization: FoxmarksException [502]: putchanges failed during sync attempt
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Inappropriate?Hi,
Can you provide a little more information from your log file? If you go to the Advanced Xmarks dialog you should see a "View Log File" button. In your log file, look for the corresponding "Unexpected error during synchronization" line (it should be near the end of your log file). If you copy that line and the couple of lines before it I should have a better idea of what's going on.
Cheers,
Colin
2 people say
this solves the problem
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Hi, I am having the same problem. Heres my recent log file activity and i'm running Ie8:
t May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Setting order from registry for Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Favorites\Employment
Sat May 09 22:41:35 2009: Parsing registry header
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Setting order from registry for Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Favorites\Fast Dial
Sat May 09 22:41:35 2009: Parsing registry header
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Setting order from registry for Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Favorites\Links
Sat May 09 22:41:35 2009: Parsing registry header
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: Parsing new registry entry
Sat May 09 22:41:35 2009: FoxmarksException during sync [1531] attempt: FoxmarksException [1002]: actual bytes don't match expected
Sat May 09 22:41:35 2009: Attaching observers
Sat May 09 22:41:53 2009: Attaching observers
Sat May 09 22:41:57 2009: New SyncRequest Initialized [POST]: https://login.foxmarks.com/user/profi... (body: {"log":{"mid":"kja6u4"},"manual":true,"retry":7,"view":2}
)
Sat May 09 22:41:58 2009: SyncRequest response from server: {"status": 0, "profiles": {"1": "mobile.foxmarks.com", "3": "Home", "2": "Work"}}
Sat May 09 22:42:31 2009: Attaching observers
Sat May 09 22:43:22 2009: Attaching observers -
Hi, me too. IE7 on XP, the log file:
Mon May 11 12:39:44 2009: DoAction: action: drop, target: both, lcID: fugz624a-0, scID: fugz624a-0
Mon May 11 12:39:44 2009: Sending local changes to server
Mon May 11 12:39:44 2009: New SyncRequest Initialized [POST]: http://sync.xmarks.com/sync/bookmarks... (cleaned body: {"baserev":"51","commands":[{"action":"delete","nid":"fugz624a-4"},{"action":"delete","nid":"fugz624a-3"},{"action":"delete","nid":"fugz624a-1"}],"log":{"mid":"kj6sxq"}}
)
Mon May 11 12:39:48 2009: Cleaned SyncRequest response from server: {
"message" : "'unknown node fugz624a-4'",
"status" : 400
}
Mon May 11 12:39:48 2009: Unexpected error during synchronization: FoxmarksException [502]: -
@klantee: What version of Foxmarks/Xmarks are you using?
@Paulo: Can you try doing a download from the advanced settings dialog? This should get everything synced back up. -
Thanks Colin. -
Inappropriate?The solution of the synchronisation problem "Exception 502: e.g. "Duplicate nids detected..." is:
1. Open "My Xmarks" in Internet
2. Tools: Explore & Restore old bookmarks
3. Look in XMarks settings: when was the Date+Time of last successful Snyc
4. Restore this Backup-ID, which was the last correct Sync-Execution
I’m happy
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Inappropriate?My log file details. I'm running IE8 on WinXP HomePremium SP3:
Thu May 14 22:56:48 2009: Cleaned SyncRequest response from server: {
"message" : "'unknown node fsl5z8jx-1'",
"status" : 400
}
Thu May 14 22:56:48 2009: Unexpected error during synchronization: FoxmarksException [502]: putchanges failed during sync attempt
Thu May 14 22:56:48 2009: Attaching observers
Thu May 14 22:57:07 2009: Recieved WM_COMMAND message: 1066
Thu May 14 23:01:48 2009: Attaching observers
Thu May 14 23:01:48 2009: Recieved WM_COMMAND message: 1537
Thu May 14 23:03:16 2009: Recieved WM_COMMAND message: 1066
Thu May 14 23:03:20 2009: Recieved WM_COMMAND message: 1067
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Thanks for the extra information. It sounds like Xmarks for IE might have gotten a little confused. The easiest way to get everything back on the same page is to do a download from the advanced settings dialog. (This will replace what you current have in IE with what we have backed up on our servers.) Let me know if this doesn't work! -
Salomon Reyes: It depends on what specific error you're getting. If your Xmarks log looks anything like samples above, try some of the solutions Colin recommends for those; otherwise, post a snippet here and we'll do our best to figure out a solution for you! -
Inappropriate?I'm getting different text after the [502]: "Conflict duplicate nids detected on insert fua5lcyp-0: , bnid:, bnid:x.Zd42". This error is solid, & I don't know what to do about it. FWIW, it only happens on my Vista Home Premium machine, but not on my XP machine. I'm running Firefox 3.0.10 on both machines. I can't find what version of Xmarks I'm running, but it's the same on both machines & pretty recent.
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