Recently active topics in FreeAgent Central tagged with duplicate entries

It appears that I'm seeing duplicate entries being imported into my credit card account. Same transaction amount, same date, but with slightly different descriptions (usually a special character missing, or similar).

I'm using .qif statement files, downloaded from HSBC business banking. Seems to work fine importing into all my other accounts.

As there is no delete button for these transactions, I was going to create a manual adjustment, but I thought I'd better flag it to you guys instead. Let me know if you need to see the .qif files.

I have a current account and a PayPal account.

For receipt of invoice payments this works fine. However I've noticed a major issue when trying to account for a purchase / debit which involves an account transfer. It seems that making a "transfer" explanation from one account to another when the dates do not match that incorrect duplicate entries are formed.

I made a purchase from my PayPal account which caused a payment to be withdrawn from my current account. This would not normally be a problem, since I can explain the money out of the current account as a transfer to the PayPal account.

However, the current account lists the transfer as the 20th February whilst PayPal show the transfer as the 18th February. This means that whenever I try to explain the entry in PayPal as a "transfer", a duplicate entry is created in the current account. Whenever I try to explain the entry in the current account as a "transfer" the PayPal account then receives a duplicate. I assume this is because FreeAgent attempts to match the transfer as the item of the same value on the same date. This is a problem as PayPal and current account disagree on what the date of the transfer was by two days.

I have tried to explain the transfer in the current account and then to force the date to change from the 20th to the 18th and then to delete the official entry - the official entries cannot be removed (this is good in a way). If the official entry is abused (by me messing with the import file) then when I make the transfer explanation in the current account page, the PayPal account will, for a couple of days, be reporting a negative balance - which is wrong.

Please can I have some advice on this? Should I work around this bug by using a manual explanation of some form - and what category of explanation should I be using?

Many thanks in advance for your help. This is an excellent product that makes this type of book keeping much easier than it would be to do manually.

Warm Regards,

Mike