Invoice Total no longer includes VAT!
Any new invoice I create no longer includes VAT!
The Net Total and VAT totals are missing from the invoice entirely, leaving only the GBP Total.
Has something changed or am I missing something obvious here?
The Net Total and VAT totals are missing from the invoice entirely, leaving only the GBP Total.
Has something changed or am I missing something obvious here?
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Inappropriate?Hi Michael
Is the client you're sending this invoice to outside of the UK? -
Inappropriate?Yes. Now I see what's going on.
I have a client here in the U.K. who have based the operation who handle their supplier invoices in the Netherlands. They have a rigid set of requirements for data on the invoice, otherwise they refuse to process them.
I changed the address on the invoice to reflect these requirements. Since it's in the Netherlands, FreeAgent stopped adding the VAT on, which makes sense.
I've changed the country back to the UK and jammed 'The Netherlands' into one of the address fields, which means I satisfy their addressing requirement and I still see the UK VAT.
Unfortunately, this switches off the IBAN/BIC codes on the invoice, which are also a requirement!
I'm pasting these into the comment field as a work-around for now. The simplest solution (for me, at least!) is a toggle on the Invoice options that lets me include the IBAN/BIC codes on the invoice.
Regards,
MichaelM
I’m pixelated
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Inappropriate?I'm based in Denmark. I have to charge VAT to all EU customers that aren't VAT registered themselves. If they are VAT registered I just need to include their VAT number and mine on my invoices.
I hear this is pretty standard stuff - can't we incorporate this into Freeform?
Cheers
Jim
I’m hopeful
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Inappropriate?Jim P
Our understanding is based on UK VAT rules - no guarantees of course that Denmark is the same but we believe EU VAT rules are harmonised.
Based on this, we don't think you need to charge VAT on services which are supplied to other EU countries as long as they are businesses. See this article for the UK rules.
One way of showing you've identified that client as a business is to display their VAT number on your invoice too, and we have a box you can enter that into for your clients for that very purpose. But their VAT registration status is not strictly the requirement.
These 'place of supply' rules are complicated, though, and we agree we should have a way of overriding our assumptions if you need to.
And of course we may just be plain wrong and would appreciate being set straight!
I’m confident we'll get there in the end.
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