why won't comments load on gawker and jezebel?

Yes, this just started happening in both Safari (4.0) and Firefox (3.0.11). This was sudden and I haven't installed new updates, extensions, or anything else that would suddenly create this problem. I've tried reloading, as well as restarting the applications and my computer, but to no avail.

I thought maybe it was just Chrome... guess not.

This just started for me too, about an hour ago. This is frustrating!

this just started for me too!! its very annoying. i tried closing out of explorer entirely but still doesn't work

Same problem here - happening on all Gawker sites and in both firefox and explorer.

Same problem for me on Deadspin. Also doesn't show my commenter info.

Same problem for me on Jezebel. Windows XP Pro/IE6

It looks like javascript

This has been going on for me since about 2 p.m. EDT.

This has been going on for me for a few months, actually. I have to keep clicking links and sometimes I get lucky and get to see comments, but usually I just watch the circle thing spin while claiming to load comments. I use Safari 4 on my Mac OS X. (10.5.6) Also, I have to sign in to Gawker with each new page I bring up if I want to post.

Me too.

Also have no profile/login button on the main page.

All somewhat annoying.

If any tech is reading this it would be a very good idea to either drop a note in here saying at least that you know about it, or even better to get a post put up on the various gawker sites so that we who cannot access comments at least know that it is being looked at.

I know they installed a new commenting system but I'm not seeing any comments. I assumed yesterday that someone was working on this but it is still broken and there has been no acknowlegment that this is an issue/problem.

I'm still having problems too (Windows XP/IE 7). And have been since the implemented the new commenting system yesterday.

This started for me the moment the new commenting system went live. I hope for their sake they fix it soon, before people discover that without the comments, Gawker is not nearly as interesting.

Just wanted to add myself to the list of unhappy readers here. I had the problem intermittently, but would be able to view the comments by refreshing the page. But nothing seems to work this time. This started with the announcement of the new commenting system. Open/close browser, reboot system, nothing works. Just keep seeing the "loading comments" icon circle round and round, but nothing happens. Very very lame to get no feedback on this. May give up on gawker.

Also, this site doesn't recognize the email address I use to log in, so I have had to reregister. Since my profile doesn't come up, I wonder if it has disappeared completely.

I have no tried it on 4 different computers and three types of browsers - mac and pc, wireless and wired, different internet networks, etc - all to no avail. Come on, Gawker Media - your sites without comments is like, well, that stupid cupcake icon to the left without the icing.

Whoopee! Seems to be fixed now (at least for me). Got comments, got login and profile buttons.

Just rushing off now to catch up on posts!

The profile log in is now available so perhaps the comments will appear before too long?

Comments should be available now. Is anyone still having issues?

I am able to view my profile but comments are still not loading for me.

Actually, I can't even get Gawker or Jezebel to even load at all. Gizmodo loads, but still can't get the comments.

I was just able to login and view comments! Yay, and thanks for working hard on this!

Ack!! Problem is getting worse for me! Now not only can I not see the comments, now when I click through an article I get the "Internet Explorer Cannot Display WebPage - Operation Aborted" !!! I guess I will have to give up on Gawker!!!!!!

Since the new commenting system went live, I can't get comments to load in IE or Firefox at all. Chrome asks me if I want to start a new discussion occasionally, but it doesn't show existing comments.

My comments issues have expanded to the problem with error message listed above for "Operation Aborted". The comments are still not loading for me.

I'm in the process of finding out who is placing their advertisements with Gawker media and dropping them all very friendly, professional e-mails that explain the problem and how I will not be viewing the site until its fixed. Maybe the advertisers will think twice about posting an ad if the users they are trying to reach cannot be reached.

I've also included a link to this site to show the frustration.

Prawo Jazdy, PLEASE pass on info about advertisers & I'll send e-mails about problems with site (& LACK of response!)

STILL not working! ARGGGG .....

I'd fire all the IT peeps and START OVER!

Same story for me and I tried it on two computers. Did all the shut down and re-start stuff too. I hate this!

What the hell is up, same for me. Hey anyone at Gawker Media..your sites are essentially useless. I'm sure your advertisers are happy about the situation. Could someone fix this?

Still not working for me -- and referring me to this page to fix it is less than helpful.

I'm still having issues almost a week after the upgrade on Jez and Gawk. I get on the sight(s) and when I click on the post the browser closes. There are other issues, of course, but I've already listed them. And even this help site has gone wonky.

So something I just found out - The comments were never loading at my office. It seems that our corporate SurfControl (now WebSense) filter has autocategorized the script running their comment system as Adult Material and has blocked access to it. I put in an exception for that site and it's working just fine for me.

Okay, this is weird. On IE, it says "a script is nonresponsive" (IE8, which I'm using because "Loading comments" just keeps hanging there). It's not just Gawker and Jezebel; I tried Lifehacker and Gizmodo on FF 3.5. It's fine on Chrome.

The only thing I think it could be is that I'm logged in? I can't figure out how to log out though since I think that's tied to the commenting system that doesn't load.

Go try it now. I just went there and it looks like it's been fixed. I could see all the comments.

Well, I just tried to view Jezebel & operation aborted error appeared & then site shutdown. Tried again & loading comments icon keeps on spinning.
I've wasted too much time refreshing and hoping the site loads. Keep getting scripts is slowing computer error too. Today, I did find an alternative site to Gawker/Jezebel. THE DAILY BEAST. They have similar articles/spin AND a working comments section. Though I will miss Dr. BAngieB & BowlingForDollars comments on Jezebel, I won't be back! One week is long enough to figure out the problem!

I spoke too soon. The 'operation aborted' message came back.

I finally got the comments to load on the pederast on the airplane article, but it was impossible to scroll down or otherwise navigate around the page once it opened. Every time I moved the cursor the site would automatically refresh and hang itself up - so in order to read anything I had to do it in 1/2" increments. That was, until the window crashed after 6 attempts at this. This is actually WORSE than it was this weekend!! Look, I love this site and the comments but this is just fucking ridiculous - and really, REALLY stupid - on so many levels. If you can't write - or bother to test - code that works, can you go back to the previous.version of Jez/Gawker? Because whatever you're doing to fix it isn't working. Enough.

What is so difficult about fixing this? You might want to consider channeling more ads to this page since the rest of the site is pretty useless. This is going on for how long now? Really?

Certainly we're not the only people having this issue right? While I am more productive at work, I miss the site. It's unreadable now.

The not-loading problem appears to be fixed for me after clearing my browser cache (iMac/OmniWeb 5.0) but it's a little slow to load. Still it's nice to see it working finally after it's been down for so long.

It looks like my issues were all fixed with this new rollout. Thank you very much for all your work to get it up and running

THANK YOU!!!!!!! Now my productivity at work just went down again.

Cleared the cache...still no change. Nothing loads.

I think maybe there is a further related glitch here. While everything seems to work fine where there is only one page of comments (and at a reasonable speed too), I have a problem that seems to only occur where the comments span more than one page.

First of all, it was very slow. It just took about 40 minutes to not completely load a page (I could see the comments for that page, but could not press several of the buttons).

Second, when I clicked to the next page it showed empty - no comments, no comments loading - despite the fact not all the comments (inc. one of mine) had shown on the first page. That might of course be related to the first page not loading fully.

Just fixed it myself - I still had the Filterset.G filter in Ad-block plus. Once I disabled it (makes sense as it's not being updated anymore) and reloaded, the comments came back.

So to sum up, remove Filterset.G from your ad-blocker.

Well I don't have adblock...comments won't load on IE or Firefox after clearing cache, I have the most recent version of java. Any suggestions? This is incredibly annoying.

My problem started with an update with the Gawker commenting system.
Comments were constantly ‘loading’, but fail.
Some suggest problems with their Ad-Blocking software ( or extension), to be the leading cause.
Another, I believe, a Gawker associate suggested something with the link including “tags.gizmodo.com ...”.

My Ad-Blocking extension is Ad-Block Plus (installed on Firefox 3.5.11)
And I’m currently running on WinXP SP3 but really I don’t think this matters as long as it is Firefox.
Now I want to keep my Ad-Blocking software so I’m going to change the filters (easier way is to uninstall the extension). However there might be consequences for disabling filters but for the sake of functionality, I will do it anyway.

Ad-Block Plus (Firefox ext.):
1. First navigate to your favourite Gawker page: example being gizmodo.com
2. Open up "Blockable items on current page" or |Ctrl + Shift + V| shortcut through ABP extension.
3. Search for a list of links with Address beginning with “http://tags.gizmode.com/assets/minify... ...“
4. Now search for the Filter: "/[^\w=+]promo(\w*\.js|banner|box)(?!(\.js)?\?)(\W|_|$)/” and Right click and Select "Disable filter ..."
(It should be easily recognized: it is, normally, the only one blocked by ABP).
5. Once disabled, refresh the page and you should have a working commenting system with a new integrated design.

Hope it helps.

EDIT: It seems people already figured this out! I suggest everyone read though the comments and take note of Tom Plunkett's & 'tamar' comments/posts. I'll leave this here for others to read, but if there are admins you may delete this.

PS: Remember, if you aren’t using Ad-Block Plus, just remember to find the filter that blocks out the “http://tags.gizmodo.com/assets/minify... ...” .
PPS: For those who don’t have a filter, I cannot help you. I'm sorry but Good luck in your search.

Any fix for the comments in extremely comment heavy threads like open threads?
When I try to reply to anyone I can literally type part of the response [maybe 2 lines] and walk out of the room to do something else, come back and its still typing 1 letter every 3 seconds whilst the spinning beach ball spins away rendering my entire browser useless.

Running Safari 4.0.2 iMac G5 Os 10.4.11

Similar problem as above folks... but site specific. Comments load fine in LifeHacker and Gizmodo, but not Jalopnik.

Safari 4.0.2

I have the same problem in the PS3 browser; comments never load. I'm sure that's not a top-priority platform, but a fix would be appreciated.

I have tried FF, IE, Safari, Opera and Chrome on LH and Jalopnik

While it's true that I'm most often unable to see the comments, the rare occasions when that is not the case only show me that Gawker has destroyed the single most attractive feature on their sites: the comments. Not sure what the motivation was to desnarkify them, but they were the single reason why reading Gawker sites was fun. They're now dull. Unless some spice returns to this feature soon, Gawker will soon be off my Favorites list.

I agree with Robert. It's also killing me that this question is labeled "answered" when it's so obviously NOT answered. The fixes(using that word loosely) don't work for everyone. Is it such a difficult thing to fix a problem? I'm guessing it is.

I'm on Win Firefox 3.5.1 and the problem is still the Javascript, specifically with the GawkerBase implementation of the Facebook Connector

Error: GawkerBase is not defined
Source File: http://cache-foo.gawkerassets.com/gaw...
Line: 1

Error: pcc is not defined
Source File: http://lifehacker.com/5325867/never-u...
Line: 908

Error: GM_fbc is not a constructor
Source File: http://lifehacker.com/5325867/never-u...
Line: 918

Please fix this cause I like the comments too.

I was unable to see the comments back when this question was posted, then after a week or so, I could see them again until today. Now it's back to always loading, but never truly loading.

I just started having trouble loading comments today. It had previously been working. I'm using IE 8. And I've emptied my browser cache.

This goes back at least a month. It's fixed/it's not fixed. And everyone's right, the best feature of all these sites are the comments. Without them LH, Gawker, Gizmodo are just like any other site. Patience at first but now I just wonder why they don't go back to where it was at before. It worked, people liked it. Enough said. Just because you CAN instill new technology doesn't always mean you should. I'm still with you Lifehacker but honestly it's getting annoying and I'll just move on to someone else's site who has it together.

No comments loading at all now - not even slowly (well, I waited 45 minutes).

And it is not valume dependent. It does not even load comments on articles that has no comments on it.

Bah.

Umm, its still not working for me on any Gawker-related site.

Seriously, this is getting ridiculous. Either fix it permanently or go back to the old system.

"Failed to load comments, please try again later"

Every browser.

Comments were working fine this morning but aren't loading anymore. Windows XP IE/7

Have had the same problems for several hours. Can not log in or access my profile either. Same problem on all Gawker sites.

IE8/XP. Tried rebooting, Compatibility mode and InPrivate Browsing, all the same.

I still can't load comments. I can always tell when I'm going to have a problem with it, as when I get to the gawker page, in the grey status bar at the bottom it shows a yellow triangle with "!" in it, says, "waiting for http://gawker.com..." then a very long URL shows (too fast for me to capture and paste here) but it has ad.doubleclick.net in it, then the last message is "Done, but with errors on page." At that point I know that comments won't load, and when I try, indeed they do not. All was working fine up until today....please help....

yep,things went bad about noon central time. the "comments loading" message apears, but nothing. also the log in and profile buttons are gone. i tried the InPrivate browsing but nothing is happening either.

IE8/XP

I have the same problem; I get the "comments loading" message but they never load, and the login options disappeared. I have Windows XP and IE 7

I really need to know what others think, so I will know what to think...

Sooo when is this getting fixed- it is happening on 2 of my computers- really annoying since the comments are 90% of the draw. Fix it!!!

Gawker Media is losing page views because of the missing comments.

I also am missing the "Profile" link in the tool bar. Before this occurred, I did notice the response time of entering a comment slowed down severely. I'd enter a line and watch the characters type out one every second or so...

Using IE8 here.

I am having the same problem.... The individual story page will load in Gizmodo, but the comments do not load. It's just the spinning "loading comments" graphic, but no comments. This has gone on for about a week...

I haven't been able to get past "Comments Loading" on Lifehacker for days. Not being as tech-savvy as most here, I can't offer any diagnostic help. Just glad I found this site so I can stop worrying that it's a problem only in my system.

Same issue on Gawker for me - comments won't load. I'm on Vista, IE7/AOL.

Each time this kind of thing is posted, it takes weeks before some tech person responds, and still, the problem doesn't get fixed.

Whats the deal?

I have about 50 emails this AM that start out "Get Satisfaction!" - they're copies of y'all's posts replying to my upthread comment.

Gawker, you freakin' wish. I can't get no satisfaction. Looks like a lot of people are in the same boat.

Jezebel has now gone from windows initially hanging/stalling for about two minutes when they open, and gone back to the same old problems of opening - but with no comments loading in my lifetime, just that damn wheel grinding away into eternity.

I've hit CONTROL/F5 to clear browser cache, I've deleted cookies, browser history and temporary files, refreshed and refreshed again, but nada.

My OS is XP Pro, browser is IE7 for 3 computers.

I'd have posted this on the Technical Difficulties page you put up this weekend, but, um, see, the comments won't load. That's irony right there, people.

Look at your 'comments count' this weekend. 3. 4. 0. You're killing off your own site with this mishegas. I've been slowly weaned off you for a last few weeks due to non-performance. I haven't logged on since Thursday so I can't say, since all this aggro, I've really missed you all that much. It was the comments that made this site, and if they're not accessible - well, I can find other things to do with my time rather than watch you thrash away at this for the rest of the year. You insist on cramming this mess of misbegotten code down everyone's throats? Fine, your prerogative. If your plummeting numbers in terms of the site traffic hasn't clued you in that you're doing something wrong, nothing will. Your advertisers will be the ones who will figure it out for you as they leave.

Last one out the door turn off the lights, will ya? kthnxbai.

The good news - I can see comments today after several days of the perpetual loading comments spinning circle. The bad news? All of the Gawker sites are taking a minimum of 10 minutes to load today. I actually thought (hoped?) that the sites had been taken down to actually fix this comment fiasco. Alas, its just more of the same.

Seriously, Mr. Denton. The ship is going down. Fix it and, at a minimum, please do us the courtesy of giving us periodic updates so that we know you're trying to fix the problem and aren't just ignoring your previously loyal viewers. Because, frankly, that's what it feels like right now.

I suggets LifeHacker write a post on how to hack their lousy comments. Either LH and the rest of them are dead in the water or are sinking fast because Denton's dorks are in way over their heads.

What's the deal, either they don't give a shit or they're incompetent boobs. And thes guys are "pro" bloggers? Friggin' idiots.

Soooo close....the pages themselves are loading again, but still with the "loading" symbol instead of comments.
I'll refrain from any snark, but I am really starting to fiend for DahlEllama and the gold star crew.

Well, it is Monday morning where I am and there are still no comments loading.

And it is more than a little galling to find an article on Kotaku headlined 'Technical Difficulties' that says 'everything's back to full strength'. It isn't. Because there aren't any comments.

I'll check back in when New York is awake, see if there's any update - I'm quite happy to help out if there is anything I can do from here - you only have to ask.

I can see comments now on Gawker and Jezebel for the first time in about 3 days on IE7. I made some changes to my Popup blocker settings to allow gawker.com and tags.gawker.com, but then I deleted the changes and the comments still work so I've got to assume that Gawker IT has made some changes in the last 30mins that have removed the problem for IE7.

Its 7:57 am eastern, on Monday morning and Gawker won't load at all.

At least yesterday I could load it even though the comments didn't.

Now? I've got nothin'.

They really don;t give a crap do they?

(Pst! Hey, flailing angry people? Just ask for your money back or a prorate, because apparently you have the premium edition. My Gawker is free, so I'm just gong to wait this out until it's fixed. Things break, people fix them. Quit refering to the editorial staff on a first name basis, and then blaming them for technical problems. Try offering the tech team some info like others are doing, like your OS or browser type, to expedite a resolution. Ease up, that's all.)

There may be light at the end of this tunnel. I know the sites are a bit up and down at the moment, but in the middle of all that I did manage to get onto Kotaku, and I did manage to see comments, and they were also loading five times faster than they have been.

Fingers crossed.

I'm certainly not tech-savvy, but after reading recent comments, I thought I'd try to tinker around. I added Gawker to my exceptions on IE8 Pop-up Blocker. It worked--Comments now load!

Maybe it was just coincidence and the site rolled out some changes at the same time, but I thought I'd share.

I was initially having issues when the new commenting system was rolled out, then I was fine, then it stopped working again last week. At first, the comments would not load. They were loading this morning but now I cannot even load up the site so I am completely locked out.

until it's running fast again use the rss feeds here

http://feeds.gawker.com/gizmodo/full
http://feeds.gawker.com/consumerist/full
http://feeds.gawker.com/lifehacker/full
http://feeds.gawker.com/gawker/full
http://feeds.gawker.com/kotaku/full
etc...

Posted on Gawker: If You Can Read This Post, You're One of the Lucky Few
It always seems pretty pointless to put up a post on a website to say that that site's down. But to state the obvious: all Gawker Media sites are having really bad server problems today. It's not just you.

I'd open it up and copy the rest of it if I could - but either I can't open ANY links, or it takes 15 minutes to open.

The weirdest thing just happened. I clicked on a link to a Gawker post in my RSS reader, and it went right to it. Even stranger, the comments showed up, and right away. Very odd.

Line: 100 & 881
Char: 2
'FB' is undefined

I keep getting JS errors; the comments loading freezes my entire PC for a good 30 seconds before it releases and the comments load.

xp sp2; ie7

Comments are now loading - so that's good. They are still desperately slow though - 8 mins to load one just now.

FIX THE +++++++ SCRIPT COMMENT BUG ALREADY !!!!!!!!!!

For a month now ALL the scripts for the comment sections in ALL the Gawker Media sites have been broken. They load so slowly that it's ridiculous: more or less a few minutes and the browser simply stops while the scripts are trying to load; and more often than not I get an error about "comments failed to load".

THIS IS NOT FIXED AND I'M PISSED!

I've been having the same problems for about a month now--the main page is fine to browse, but as soon as I click on an article (mostly look at Kotaku and Jezebel) the entire IE siezes up and I can do NOTHING online for about 2-3 minutes, then it suddenly pops over to that tab and asks me to stop running the script.

It's especially irritating that I can't even click away and look at something else while I wait for the page to unfreeze, since it freezes up my entire browser. I want to keep reading Gawker sites, but it's so frustrating.

I've also been having problems for about a month - the main page is fine but if I try to look at articles it all freezes up, no comments appear and I get the 'slow script' warning. Have tried on various computers (all using IE) but nothing changes. It also freezes up my whole browser so I can't do anything at all while that page is open. Really annoying and Jezebel is my favourite site!

Comments still do not load on PS3 browser for any Gawker site.

Nothing loads properly; the pages are all out of whack, and the comments won't load. This is both in Safari and Firefox...

Know what? Since I'm not a big fan of futility I haven't even checked out Gawker or Jezebel since my last post here - I'm still getting "Get Satisfaction: new reply to your post" emails so I see no one's "getting satisfaction" and no one at Tech seem to be doing much of anything.

What I do find astounding is that the site not only doesn't seem to care about old readership getting pissed and leaving and finding better things to do, it hasn't occured to them that not a lot of new readership will ever be attracted if they're not able to open a page and easily access the site topics - let alone the comments - either. Someone at another blog I read posted a URL for a topic here, which was followed by a flurry of "link not working" "site not working" comments. Watching someone commit slow suicide is never pretty - Jez used to be the first site I'd go to every day, the writers and editors seemed to have so much on the ball. Which is why the blinkered and ham-fisted decisions made since early July to keep on a course like this have been all the more surprising.

Thought I'd bump this up because it still applies to me. How long has this problem been going on? Have we received any help beyond "clear your cache, disable ad-block"? Unbeleivable.

comments aren't loading again on Jezebel or Gawker. it's also not showing my profile or the login button. it worked fine last week.

Why don't any of the gawker sites (Jalopnik, Gizmodo, etc) load on any of my machines using multiple browsers? - Firefox, Chrome, Opera, IE etc...

It just says - "Failed to load comments, please try again later"

Is the gawker comment site being blocked by a large number of ISPs?

Oddly enough they won't load for me either when using Chrome or Mozilla but will when I use Explorer (which I can't stand).

Count me in, I can't comment or reply to a comment - I'm on Safari

I'm unable to read comments either, which is frustrating because I'm receiving replies and I'm unable to read them! When the comments do manage to load-by some miracle, I'm unable to read comments past the jump. I can only access the first page of commentary