Recently active topics in Get Satisfaction tagged with admin

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SongbirdEthan
45 people like this idea 7 Replies

Make someone a "community leader"
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How do I make a non-employee of my company a "community leader"? I want to take a few of our active community participants and grant them special status as "ommunity leaders". They are answering tons of questions and have volunteered to respond to requests from our users.

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The company is considering this idea

Amy Muller (Official Rep) last replied on October 29, 2008 16:57
Kelsey Ruger
4 Replies

I accidentally removed admin access. How can I restore that for my account?
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Was trying to figure out the admin panel and selected official rep. Wasn't able to change it back.

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The company marked this problem solved

Eric Suesz (Official Rep) last replied on November 13, 2008 19:11
Ryan D Johnson
1 Reply

Can I convert a question into an idea?
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Sometimes users ask a question (like this one), that's really a feature request.

Is there a way to change the character of the feedback so that it shows up as an "idea", so that I can say "We're working on it" and others can vote on it?

If not, how about adding something like that?

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Eric Suesz (Official Rep) last replied on October 31, 2008 16:20
matty
1 Reply

Are accounts assigned to companies no longer eligble to log in?
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Bizarre thing, I've created a getsatisfaction account, became admin of the company Wiltshire Farm Foods, but I can't log in anymore. Even when I put my email address in to retrieve my password, the email isn't registered. But it's the email address I recieved the Welcome to Getsatifaction email, and the You’ve successfully claimed Wiltshire Farm Foods email to. Am I missing something? Matt

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Scott Fleckenstein (Official Rep) last replied on October 31, 2008 15:44
Thomas Knoll
4 people have this problem 20 Replies

not all admins are official reps
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I need to set someone as an admin w/out listing as official rep

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The company is aware of this problem

Amy Muller (Official Rep) last replied on October 15, 2008 18:07
Richard Ault
3 people have this question 17 Replies

How to become an Admin for your company?
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How do I become an Admin for my company? I'm currently an employee, but I'm the one responsible for my company on getsatisfaction and I'm not listed as the admin/official rep right now. What's the process for becoming an admin for your company?

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Georgiana last replied on October 09, 2008 06:45
Ricardo
3 Replies

What can an admin do that a regular user can't?
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I can't find anything that lists all the capabilities of an administrator account.

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Eric Suesz (Official Rep) last replied on October 07, 2008 21:54
Ben
13 Replies

Where'd the "official answer" button go post-submittal?
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It seems we lost the ability to check a reply as "Put this at the top of the page as an official answer" once the post has been submitted. Was that intentional?

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Ted Grubb (Official Rep) last replied on July 21, 2008 16:57
SongbirdEthan
3 Replies

Where is the Admin Control panel?
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I can't find the admin page to add/edit employee status on Get Satisfaction, where does Get Satisfaction hide it?

I need to add an employee at my company to our list of official reps, but can't find the control panel where I can search for names and configure their permissions. I am an admin.

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SongbirdEthan last replied on June 27, 2008 21:16
db0
3 Replies

Add overhead keywords when not an admin?
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I'd like to be able to monitor twitter feeds for some of the products I've added but that the company had not embraced. As the overheard tab by default catches only the company's name, I don't hear anything when the products is mentioned. Case in point:
Company: BestGameEver
Game: Audiosurf

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The company is considering this idea

Lane Becker (Official Rep) last replied on June 16, 2008 15:01
PayPal Peggy
3 people have this problem 10 Replies

Our logo has changed, how do I get the new one on our company page?
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Recently, PayPal launched out new logo, however getsatisfaction is still showing the old logo. How can we get this changed?

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Amy Muller (Official Rep) last replied on June 11, 2008 19:30
Alan H.
2 people have this problem 5 Replies

Bug in invite-by-upgrade functionality
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Invited users (via the Upgrade invite functionality) are not showing up in the admin users page and apparently not getting marked as employees automatically!

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The company is aware of this problem

Problem reported on May 13, 2008 20:04
Marat Levit
5 Replies

Deleting posts with admin privileges
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I've noticed that it is not possible to remove posts of your own (after 15 minutes or when there's a reply) or someone else's post if you're an admin of that company.

I can see that you're trying to stop admins deleting posts and allowing everyone free speech, but what if I implement the helpcenter on my webpage? I think then I should be allowed to delete posts as these posts are appearing on my website and I may wish to remove them to stop others from reading it (if it's spam) and not have to wait for an employee from GSFN to do it.

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Marat Levit last replied on May 29, 2008 21:53
EMPLOYEE ezrakilty
2 people like this idea 2 Replies

Ability to fork a response into a new topic
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Sometimes someone asks a new question on a thread which is irrelevant to the head topic. It would be cool to have a button (maybe just for admins) that would move that post to a new topic. Perhaps it could also give you the chance to select some additional responses that should be moved to the new topic (as responses). This could help keep discussions on topic rather than straying.

It could be just for admins or, in keeping with the "openness" philosophy, it could be open to any user. You might need to work out a way to direct people over to the new topic, in case people return to the original topic looking for the moved discussion.

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The company is considering this idea

Eric Suesz (Official Rep) last replied on May 29, 2008 20:08
Tim
6 Replies

Can't tell if i've got admin status or not?
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Am I set up as admin for my company?

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The company marked this problem solved

Amy Muller (Official Rep) last replied on May 27, 2008 19:50
parker
6 Replies

I keep gettting removed from my company.
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My user id keeps getting removed from the company Buzznet for no apparent reason.

If a colleague adds me back, my status will stay intact for a few page views, then revert back to non-employee, non-admin status.

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The company is aware of this problem

parker last replied on May 17, 2008 19:38
Alan H.
5 Replies

Can't we have a link to the admin section from *all* pages on the site?
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Can't we have a link to the admin section from *all* pages on the site? It takes too much thinking to figure out that it's only avail. from my company pages

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The company is considering this idea

Idea shared on May 15, 2008 23:30
Matt Galligan
2 people have this problem 13 Replies

When trying to log into my company's admin i get "AccessDeniedError"
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I just got my acceptance email about confirming my company, but when I click on the "Admin" link to start working on it, i get "AccessDeniedError" in a scary red box. Any help?

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Eric Suesz (Official Rep) last replied on May 02, 2008 07:00
Greg Bell
2 people have this question 2 Replies

Change company URL
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is there a way to change my company url if my company name has changed? (ie: change http://getsatisfaction.com/oldcompany to http://getsatisfaction.com/newcompany)

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Greg Bell last replied on April 28, 2008 22:34
Jaxon Brooks
1 Reply

Bug: Lost Admin privileges after successfully claiming site
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How to reproduce this error:

1: In your user account page, create more than one email address and verify them both, marking one as your primary.
2: Get approved as the Admin for your primary address.
3: Change primary address to non-approved, but verified, email address.

In step one, you are not an admin. In step two you are an admin. In step three you are no longer and admin, even if you switch back to the previous email.

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The company is aware of this problem

Eric Suesz (Official Rep) last replied on April 29, 2008 03:19

Ask a question, share an idea, or report a problem about Get Satisfaction tagged "admin" See all Get Satisfaction tags

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Browse topics by tags

Recently active topics in Get Satisfaction tagged with admin

Make someone a "community leader"

I accidentally removed admin access. How can I restore that for my account?

Can I convert a question into an idea?

Are accounts assigned to companies no longer eligble to log in?

not all admins are official reps

How to become an Admin for your company?

What can an admin do that a regular user can't?

Where'd the "official answer" button go post-submittal?

Where is the Admin Control panel?

Add overhead keywords when not an admin?

Our logo has changed, how do I get the new one on our company page?

Bug in invite-by-upgrade functionality

Deleting posts with admin privileges

Ability to fork a response into a new topic

Can't tell if i've got admin status or not?

I keep gettting removed from my company.

Can't we have a link to the admin section from all pages on the site?

When trying to log into my company's admin i get "AccessDeniedError"

Change company URL

Bug: Lost Admin privileges after successfully claiming site

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