Get your own customer support community
 

Promote a reply or comment as a new topic

Edited on 08/28/09
Very simple problem,

http://getsatisfaction.com/zemanta/to...

this thread is 10 months old and solved many times over. Any problems that users have are new ones and old commentators don't care about.

The questions are:

- can I lock the thread, so no subsequent replies are possible? => to force people to open fresh threads
- take a recent comment and "promote" it to a full topic and continue discussion with user in there?
 
indifferent I’m wishing I could do my job even better with GS
Inappropriate?
5 people like this idea
See the changes made to this idea
User_default_medium