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Can't add an email address from a deleted account
I just created a new account to manage my own get satisfaction forums. I had an old account as a basic user/satisfaction seeker, which I have now deleted. However, the email address associated with it can't be added to my new account. I get an "already in use" message when I try to add it.
I’m mildly frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Your old account still exists, it's just closed. I'm not seeing that old account associated with your IP address. Is it possible to point me to your old account's dashboard? I can remove that email address association for you. If you can't, can you send me your "old" email address at eric [at] getsatisfaction [dot] com?
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Inappropriate?Nevermind, I fixed this by recovering the old account, removing the email address from it, and then closing it again.
I’m happy
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Inappropriate?Okay. Sorry for the inconvenience. Glad to hear it is fixed up!
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EMPLOYEE
