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How do I delete tags?
I started add a tag of 'unresolved' to those topics that I need to follow up on after resolution. However, I don't have the option to remove the tag anymore now that the issue is resolved - is there a way to do this?
I’m sad
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Inappropriate?You should be able to remove tags that you create. Do you not see an "x" next to the tags that you've created?2 Comments
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I saw it there when I initially added the tag, but it's not there now. I'm sure I created the tag. I checked some other topics to make sure.
I also checked the tags for a topic I created and don't see an 'x' there either. -
Hmmm. Might be a bug. Let me check into this.
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Inappropriate?I believe you've uncovered a bug, Calvin. After a topic loads, it should perform a check to see if you are allowed to delete any of the tags on the page, and show an [x] next to the ones that can be removed. I'm not exactly sure about the timeline for fixing this bug, but I would guess we can fit it in next week.
I’m sad we have buggy tags
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Woot! So... do I get anything for the discovery ;)
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Inappropriate?When's this going to be fixed? We'd love to use tags, but we're finding that without any control they're not as useful as they could be. -
Inappropriate?I'm currently wrapping up a pretty major set of revisions to company spaces on Get Satisfaction. I excpect to launch it tonight or tomorrow. After the release goes live, I will have a couple days to fix bugs. This one is a priority.
I’m getting close
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Excellent! Thank you!
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Inappropriate?I deployed the fix for tag deletion yesterday. It doesn't change the permissions for who may delete tags, but you can now delete tags without adding one first.
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