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How to change the question in Feedback widget?
Here is my feedback: http://getsatisfaction.com/metaxceed_...
I want to show the different question for each product page, but it stil displays the same question. Let me explain: my company has 18 products, for example I want to show the questions of Clinical SMS product in its screen, but it just displays the questions of CDISC product.
Please show me how to resolve.
I want to show the different question for each product page, but it stil displays the same question. Let me explain: my company has 18 products, for example I want to show the questions of Clinical SMS product in its screen, but it just displays the questions of CDISC product.
Please show me how to resolve.
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Inappropriate?I'm not sure I understand. It looks like you've created your own topics, sort of like FAQs for your company section.
Are you saying you want a product-specific widget for different pages on your own Web site? -
Inappropriate?Hi Eric,
You are right. We starting out our communities with answers to FAQ and then plan to invite our users to ask more.
Perhaps it is a problem of how we distinguish "communities". We created different products and have questions specific to each product. However, at the default, it list all the questions for the "community" which includes questions for other products in general and not specific to the current product which the user is interested in.
Do you know if there is a way where upon clicking on the "Feedback" button on the left that it would list question under the header "Frequent questions from the community" that are specific to the current selected product.
Thanks,
Sy -
Inappropriate?Well, we have a product-specific widget for Pro users. It's in beta testing now. More about that here: http://getsatisfaction.com/getsatisfa...
The company home page lists all topics and sorts by activity. However, there are different URLs for products that list topics about those products. For example: http://getsatisfaction.com/metaxceed_... -
Inappropriate?Hi Eric,
Thanks for your response. We will review this new feature and once it goes out of beta, we will evaluate implementing it for our tools.
Cheers,
Sy
EMPLOYEE
