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imported this topic into its internal tracking system, Zendesk.
Incorrect message in feed: "started following a topic that has since been removed from [company]"?
I've added my getsatisfaction activity to friendfeed and I noticed something that wasn't right. The feed shows I "started following a topic that has since been removed from [company]".
For example:
As you can see, the topic has not been removed. I pulled the feed on Google Reader to test it and the same message appears. You can try it yourself and see it does the same for other things I'm following (from other companies).
For example:
Rebeca started following the idea "Sync with Yahoo, Live.com and Windows Contacts?" in Soocial. Rebeca started following a topic that has since been removed from Soocial. - http://getsatisfaction.com/soocial/to...
As you can see, the topic has not been removed. I pulled the feed on Google Reader to test it and the same message appears. You can try it yourself and see it does the same for other things I'm following (from other companies).
I’m confused
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?That seems very weird to me. I will have to check this out. Not sure yet, but thank you for reporting it.
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Inappropriate?The problem seemed to be fixed before, but it has re-appeared. I started following some new items and I just saw the same message again.
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Inappropriate?We're going to take a fresh look at this. Thanks for the nudge.
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Inappropriate?Yo, yo. I am told that this will be fixed with our next deploy, later today.
I’m happy
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Inappropriate?Thank you for looking into this again.
Eric, do you know if they were able to check this yesterday as you mentioned? I just tested it again a few minutes ago, but it doesn't seem to be fixed yet. Just wanted to let you know.
I’m glad to hear this will be addressed soon.
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Inappropriate?Still happening? I thought this was fixed. Let me check on it.
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Inappropriate?My mistake, Rebeca. This hasn't been fixed yet. Unfortunately, I do not have a time frame for this fix.
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This solves the problem
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Thank you for the update. I guess I'll keep checking. But one question: this shouldn't be marked as solved anymore, right? -
Um. No. Our mistake.
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