Redesign the dashboard

Well the information is all there, so really you just need an intuitive way to filter it, as you say. My suggestion is to have links or buttons at the top of the list that give you quick access to filters like "my posts", "my topics", etc., and to also make the "4" in "you've started 4 topics" a link as well, that performs an appropriate filter.

Amy, I'd like to add that it'd be nice if we could control our post history. For example, I may use Get Satisfaction for multiple products and it'd be nice to keep my history across different products private.

Redirected here from http://getsatisfaction.com/getsatisfa... -- mmm. Where do I see the "redirected ideas" of (to) this page

please to make it happen

I would LOVE to see this added. I follow and reply to several topics and I hate searching through pages and pages of replies to find something I started.

I tried the search, but it doesn't seem effective. Gave me several irrelevant results.

Edit. So my profile has these stats:

* You have started 41 topics. 72 people are following them.
* You have made 60 replies. They have been marked useful a total of 1 time.

I would LOVE to be able just to click 41 topics and get a listing, even the 72 people and get a listing, 60 replies for sorting my replies out and the useful total of 1 time a listing of all of them marked useful.

I prefer the sorting by default to be Latest > Oldest and with an option to switch it around or sort by title.

I have posted additional ideas for the user dashboard here:

http://getsatisfaction.com/getsatisfa...

I know it's scary even to contemplate this, but read "Wikinomics" and Clay Shirky's "Here Comes Everybody" and let eager participants sign non-disclosures and offer to provide code for improved features for your system. You may be able to get a hundred programmers to work for free and speed up progress by an order of magnitude. Just give them recognition in public as you roll out features that clients provided.

Make a list of the problems that seem most pressing and provide prizes for the best ideas for solving those problems. See Conklin's "Dialogue Mapping" and let qualified applicants address exploring those problems in detail and propose solutions which in turn can be examined in detail including pros and cons for any aspect of any proposed solution. Questions serve as the index into the discussion as well as clarifying the ideas or answers which respond to them.

I spent a good few minutes clicking around on that "You have started..." bit to try and find out where exactly I had to click no it to see the topics I had started. The answer of "nowhere" is rather disappointing.

I so agree with this idea. Not being able to see a straightforward list of those topics I'm currently following makes Get Satisfaction so much less useful than it should be. Without this functionality the 'dashboard' feels uncontrollably messy, with the most important information for a user hidden in a chronological list. I struggle to make any use of the site without it.

I've just wandered over here from the Songbird Getsat pages, recently featured in your shiny new demo video (love it guys, nice going!) anyway, some of us 'customer champions' were discussing how to keep track of our own ideas and we hoped that something like this could be put in place.

The only work around we've come up with so far consists of tagging our own topics with our name, eg like this. But this isn't really all that practical. What would be really usefull would be if in the box on my dashboard where it says

Topics: 18

if i click on that, it should bring up a list of them, linking to the actual threads. We would definitely appreciate it!

I am please to see that a redesign of the dashboard is being planned. I'd like the community/product of each post to be clearer on the Dashboard page please?

Good to see progress on this being made.

I've selected a half-dozen topics that I'm interested in, but I've forgotten what some of them are. At present, my only recourse is to scan through the pages and pages of entries on my dashboard, which is wholly inefficient. This page should be retitled 'Activity Log', but the actual dashboard should simply be a list of which topics you're following.

What would make the dashboard (and the entire feedback website) *vastly* more useful is if each of one's selected topics also displayed links to threads on similar topics. Ideally, staff behind the scenes would review similar threads and merge them. Until that happens, a topics's true popularity can never be gauged, since there can be several threads on the same topic, distributing all the 'votes'. (For example, I've just created this somewhat redundant thread since the similar thread was last active 7 months ago, and I can't be sure it'll get read! Please merge my new thread out of existence!!! :) )

This reply was created from a merged topic originally titled
Dashboard redesign to improve thread tracking.

Any chance this will ever be implemented? Seems like it is a matter of implementing exactly 1 query, and 1 template change. Can't take more than seven engineering hours, including design, code checkout/checkin, QA, and deployment. 9 months is really too long to take.

Waiting until the "Ruby zen master" is hired before rolling out this four hour feature? Or is it that your company is too "fun (and) dynamic"? Perhaps a re-locate from South Park to Alcatraz is in order to avoid "music, art galleries, restaurants, apartments, night life, and the best French food in the city" and other disctractions?

You're waiting for the one anniversary aren't you? How romantic!

?

I agree completely, this is even more of a promlem if you've started 56 topics.