How do I remove my company?

Although GetSatisfaction is great - it seems not fitting our goal.

For this reason same question for our organization: please remove our organization. There is only one support topic left (which I am unable to remove for some reason) which I created myself with only one reply, from me as well.

Hello Eric,

We would also like to investigate removing our company's page.

How could we go about removing our company's page or redirecting users to our own feedback form? We are doing this for the protection of our consumers' privacy.

Does a company get the right to delete consumers' posts if they pay GetSatisfaction for a premium account?

Best regards,

Romy

Hi, I'd also like to remove my company from Get Satisfaction.

I like what you guys are doing, but the inability for people to leave comments without creating another account is a real limitation. So I've created my own support forums.

I know you offer login integration, but only for paid accounts. For a small startup organisation, your basic plan probably costs more than their hosting (it certainly does for me at the moment).

It's a shame, by the time my site gets big enough for me to afford GS, I'll have too much invested in my own support systems to switch back. I think the inability to integrate at an early stage will put off a number of startups when they are building their systems but don't have any income.

I would seriously consider making the login integration a feature of the free package.

I want to remove my company. I like Get Satisfaction, it's not that. It's because I got fired. So, I should really say: I want to remove my ex-company, they are totally out of touch!

How does one remove themselves as an employee?

I'd like to remove a company I made too - it's this url http://getsatisfaction.com/scordk

I'd like to remove a company I made too. It's a my mistake. I'm sorry. - it's this url http://getsatisfaction.com/gpsmapcard http://getsatisfaction.com/gpsphotorino http://getsatisfaction.com/thethumb

Hello, we wish to remove our company: http://getsatisfaction.com/diomatic
Its a great tool but we realize we are not ready to take care of this right now.
Thanks

I just added a product as a company by mistake. When you search it says 'Company or Product', then you click add and you think that you can still add a company or product, but in fact you can only add a company. Thats very confusing I think.

The company, which is in fact a product, is: http://getsatisfaction.com/touchbb

Can you remove it for me? Thanks!

We would also like to remove our company. We have a dedicated support forum now and so splitting our support in two is far from ideal.

At the same time there are some fundamental flaws in the process here that don't sit well. For example responding to a customer enquiry doesn't even register as a question answered unless they feel inclined to ackowledge it as such - end result we look uncaring and negligent in our duties.

That aside, frankly any service that holds companies to ransom - refusing to let them close their account - has no place being in the customer service business to begin with!

For the benefit of those that follow, I've spoken to Eric at length and can I say for the record I've never experienced a quicker or more helpful response! Testament to the great work you guys do.

Our issue was entirely related to a situation that I'm sure arises very infrequently - where the growth of our business necessitated our bringing all our support in-house. While our first reaction was we needed to close the Get Satisfaction forum - as the duplication of effort required in managing 2 distinct support forums was very inefficient - there are of course a lot of benefits that aren't immediately apparent in users having an independant place to voice their thoughts be they positive or negative.

Once we established a way to clearly notify visitors that the Get Satisfaction forum exists as an unofficial user forum and is seperate to our official support destination we were able to feel much more comfortable that users wouldn't be confused and issues could be dealt with expediantly.

I hasten to add it this wasn't clear if this opt out scheme is standard but if so my sincerest apologies Eric. We will continue to visit as time allows and help those (hopefully) few users who for whatever reason can't find us.

Thanks and All the best!

Eric, could you please help me renaming http://getsatisfaction.com/yojana to http://getsatisfaction.com/yojaya . I didn't find a way to do it myself. We did a kind of rebranding because of name related issues.

I would like to remove our account. There are only test posts. It's not a tool we will use because of the difficult or cost to delete posts. The account is /iqengines. Thanks.

Please remove our company, too.

Eric, I need you to delete our company too for the same reasons. It is only a test site with a couple of test posts. We can't use this site without being able to delete posts and we can't pay for the upgrades to do it. Maybe we'll be back in a year. Please delete us Kidelity. Thanks

Please remove my company. We can't use this site without being able to delete posts and we can't pay for the upgrades to do it. I only have one test post for my company thanks

Reading those comments about made me realize that I too can not use GetSatisfaction as a solution for supporting our users
1. Monthly fee is high as a start for the basic features of deleting posts.
2. No multilingual support - will not solve all my problems - it it was multilingual I would probably try to use it and then pay.
3. Integration to our existing authentication method is a must - again its not worth either the money or the effort without multilingual support.

Eric - I DID NOT ASK TO REMOVE MY COMPANY
I JUST SAID I CAN NOT USE IT TO SOLVE MY PROBLEMS!!!!!!

if some users happen to find it useful i don't care I have even tried to help them start doing it. - you have to fix these issues - have a remove my company button and let people use it with confidence - i don't understand why did you think you should delete my company, several people at the top where told that other users comments are not so easily deleted - you should have verified before.

All in all I think you have a great thing going here - I don't see any other site that comes even close - you still have a long way to go to be able to solve my problems, spanning on lots of countries using several different affiliates, and we're still a start up.

Hi guys, could you remove my company http://getsatisfaction.com/usrpath/

Many thanks.

Hi, can you remove my company NewsFeed (http://getsatisfaction.com/newsfeed) I'm trading under another name and have signed up a company in that name (as you can't change the URL).

I would also love for you to remove my company page, http://getsatisfaction.com/windowswit..., as I have done what Oliver did, which is having a new name and signed up with the new name as you can't change it.

Thanks :)

I would like http://getsatisfaction.com/revyver/ to be removed. It's been neglected for too long as I've moved support to another location. I love the service, but it's just not for my company.

Hey Guys,

I'd like to remove: http://getsatisfaction.com/labgear Loved the idea but in reality it's not for us or our customers who prefer direct email contact with us. Can you please remove us from GS?

Cheers.

Just thought I'd comment here. I asked this question ages ago, deleted my ago, voila. Except I got an email every time everyone asked this question in this thread. Annoying. Took me ages to figure out what email address I was using and how to unsubscribe.

Just make the "delete me account" button in GS already, listen to your users. The irony.

We changed our company name. Would you please remove http://getsatisfaction.com/hellopositron?

We will be running our support from http://getsatisfaction.com/plus1

Thanks.

please remove our company too. unfortunately, your service did not meet our needs.

http://www.getsatisfaction.com/mybest...

thank you!

I think, GS is a great tool, but we decided today not to use GS until we can use a german surface.
Besides that, the integration to an existing authentication method is too expensive for us as a startup.
Please remove my company.
I would be happy to hear from you whenever you offer multilingual support.
Thank you!

Seems to be not removed yet. It's still there.

We took a look at GetSatisfaction and have decided to take a simpler approach to gathering feedback. We may re-evaluate things in the future, but I don't see a way to hide my company's page until then. So please remove it.

http://getsatisfaction.com/dolbyaxon

Thanks!

Please remove my company: MyHappyPlanet. Thank you!

Please remove http://getsatisfaction.com/mainrhode , I registered it under another name.

Please remove http://www.getsatisfaction.com/mediazoic

Thanks.

I would also like my company removed. We are no longer using your service. I really wish there was a feature to do this, and I would not have to contact someone.

So again I will ask since the email was not helpful. Can you please remove my company. I do not care about your policy. I no longer use this service with my company, so I would like it closed.

This "policy" is what scared me away from GS as well. If I host a regular forum on my site, I can simply remove it anytime. And, if I use any of the forum hosting solutions, I can also remove it any time. I believe this policy needs to change.

Eric, Please remove our company logs and product logos. Please "moth ball" my community. I do not care about users content, just remove the affiliation between GS and us.

As of right now, I am still seeing our logos.

Hi Eric, We are restructuring our web page and will no longer need the get satisfaction services. Thank you for the great service.
I ask that you please Remove the Mountaincycle Forum and have it mothballed. Thank You,
John

http://1.static.getsatisfaction.com/u...

http://3.static.getsatisfaction.com/u...

Please remove all images uploaded by myself.

Hi, Atebits would like to have it's site mothballed as well.

I created three companies which should have been products. I have since created them as products within the right company, but I'd like to delete the original, vestigial companies.

Can you please delete them for us?

http://getsatisfaction.com/tacksharp/

http://getsatisfaction.com/playgrounder

http://getsatisfaction.com/hivelogic

There are no customer comments or interaction.

Thanks!