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Overheard from a Twitter post by Twitter_icon_on

In an odd turn of events, Get Satisfaction has quickly become one of my favorite web apps ever.

I’m thankful

EMPLOYEE

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Lane Becker, Official Rep, replied on May 22, 2008 02:15

Thanks, Pixelmatrix! That's really great to hear. Hope you don't mind if I use your tweet to test out our new Overheard feature, which lets companies monitor and respond to what's going on in the Tweetosphere.

Just out of curiosity, what was it that you loved? And what are the areas where we can improve?

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mdy commented on May 22, 2008 03:00

Fantastic feature! 8-)
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Lane Becker, (Official Rep), commented on May 22, 2008 03:10

thanks! keep it under your hat for a little while -- we're officially announcing tomorrow morning.
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mdy commented on May 22, 2008 03:15

Sure thing, Lane. 8-)
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Josh Pyles replied on May 22, 2008 03:50

Whoah, twitter import!

Well I feel this service is a great and innovative new way to solve customer service. I just love the way it works, and how I can feel connected to the people behind services (and reciprocate for my own services)

Great job in creating an awesome service!

I’m happy

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Eric Suesz, (Official Rep), commented on May 22, 2008 03:53

Thanks, Josh! We're working hard on it!
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Leslie Chicoine commented on May 22, 2008 23:56

Thanks Josh! You're complement is much appreciated!
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