Ugly black text on white backgroun error message when submitting a blank "Share your idea" post -- error checking is horrible.
Submitting a blank idea to share returns an ugly error in Help Center. Even Skitch is affected.
If I go to the "Share an idea" page of Help Center (whether it's my own local install, and I even tested this on Skitch here http://help.skitch.com/submit.php?sub...) and I simply hit the "Post your topic" button, I get a REALLY REALLY ugly error that says
string(545) "
The system could not process your request because
* Subject can't be blank
" Posting the topic failed.
(see the attached screenshot). Could you please fix this? At the very least, make it a pretty page that says failur, not a black text on white background. Yech!
If I go to the "Share an idea" page of Help Center (whether it's my own local install, and I even tested this on Skitch here http://help.skitch.com/submit.php?sub...) and I simply hit the "Post your topic" button, I get a REALLY REALLY ugly error that says
string(545) "
The system could not process your request because
* Subject can't be blank
" Posting the topic failed.
(see the attached screenshot). Could you please fix this? At the very least, make it a pretty page that says failur, not a black text on white background. Yech!
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Inappropriate?Good point. Surely we can do better than this. We have all these fun and interesting design details on our site. Our error messages should at least be a little prettier -- and they should definitely be more descriptive.
I’m glad you brought this up
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Inappropriate?Thank you very much for responding and agreeing with me... now, when will it be fixed? ;)
I’m happy
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Inappropriate?Well, I need to confab with our developers here and see what they think. I'll be pulling them into the conversation. Sorry if I did not provide a "next step".
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Inappropriate?Actually, I was kinda kidding: just glad that you heard this, since it affects all your clients using Help Center. I'll be following this thread for updates. Thanks again!
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Inappropriate?Hm, good catch Ivan! Sorry this slipped through our QA. I'll get right on it.
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Thanks, Ezra! -
Inappropriate?How do you guys handle changes to the code on Google Code? I mean, I could make some changes (theoretically) and check it back into the trunk. Are you guys sitting there doing code review and approving these changes and do they make it back to Help Center The Official Download, or should I just wait for you guys to make the changes?
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Inappropriate?Any updates on this?
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Inappropriate?Hi Ivan,
This bug has actually been fixed in development, and I *believe* it was released in the latest release. I'll get Scott to check up on that, but you may just want to go ahead and upgrade to the latest version. -
Inappropriate?Can you give me any pointers to upgrading an installation that has had some modifications made to templates, styles, etc?
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