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Upload my company logo
I am a new user and just upgraded to the Pro version. I understand the Stylesheets but where and how do I upload my logo graphic? Thanks for any help you can provide.
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Hi Jeff, apologies for delayed reply to this issue - took us a while to figure out what had happened with this thread!
Currently we don't support uploading company logos. If you host the image elsewhere you should be able to reference it in the stylesheet using the full URI.
The company says
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Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Hi Jeff!
I'm sorry that is confusing. We've added a lot of controls to the Admin section, but have not correctly grouped all the new options. To upload a logo go to your company's Admin section, and choose the Company Details in the left side navigation. There is a Logos & Badges section there.
Here's what I mean:
I hope this helps!
I’m sorry about the confusion!
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Thanks Leslie, but I don't appear to have access to the Admin Section, it does not appear. I am the Administrator though for this account. Can you turn on the Admin Section for me? Thanks. Jeff -
Inappropriate?Hi Jeff,
What's the name of your company in the Get Satisfaction system?1 Comment Add a comment
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AscendWorks is the name. Thanks so much for your help! I just sent this to Eric as well who commented about the same time.
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Inappropriate?Hey, Jeff. What's the name of your company? I'll do my best to get you all set up.1 Comment Add a comment
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AscendWorks is the name. Thanks so much for your help!
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Inappropriate?Hrm, this is getting interesting. I can't find your company in our system, so I'm going to need some more info. Do you have a url for your Get Satisfaction company page? Also, when did you sign your company up for Get Satisfaction account?
Thanks, we'll get this sorted out asap.
-Leslie
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Sure, here is the url: http://getsignoff.com/ascendworks
I upgraded from the free account to the Pro account about 10 hours ago.
Thanks Leslie for your help.
Jeff -
Inappropriate?Ah ha!
Thanks for the information Jeff. I've moved this topic the Get Sign Off section, so that the team here can help answer your question (Hi guys!). I'm an employee of Get *Satisfaction* and can't provide much help with Get *Sign Off*. Hopefully they'll be able to answer your question. Good luck Jeff!
-Leslie
I’m confident
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Hello Leslie,
I received your reply. Should I be hearing from GetSignOff regarding this issue? I have not heard from anyone since your last comment.
Thanks,
Jeff -
Hi Jeff!
I also sent an email to one of the Get Sign Off team members. I wish I could help you, but I don't know a thing about how Get Sign Off works. I do know that their team is located in Europe so they might not actually be awake right now. ;) That's about all I can do, it's in Get Sign Off's hands now. Someone else in this community may also come along and answer. Good luck! -
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Inappropriate?Hi Jeff, apologies for delayed reply to this issue - took us a while to figure out what had happened with this thread!
Currently we don't support uploading company logos. If you host the image elsewhere you should be able to reference it in the stylesheet using the full URI.
The company says
this answers the question
EMPLOYEE
