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Goplan down times
Goplan is down several times each day. This is really annoying.
Could you do something about that ?
Could you do something about that ?
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company thinks this is not a problem.
The best solution from the company
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Hi Thibaut,
We are unaware of any downtime at this point (and neither are the rest of our users) - in fact, our last moment of unavailability was several weeks ago for a quick server update. I believe this may be a problem on your end - what kind of message do you see on your browser?
As you may know, Goplan runs on a redundant architecture which makes it really (*really*) hard for the whole service to be down except for when it gets a system update from us. Please double check everything on your end, and rest assured that we're constantly monitoring everything to make sure that we keep our uptimes as stellar as they are right now.
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Inappropriate?Hi Thibaut,
We are unaware of any downtime at this point (and neither are the rest of our users) - in fact, our last moment of unavailability was several weeks ago for a quick server update. I believe this may be a problem on your end - what kind of message do you see on your browser?
As you may know, Goplan runs on a redundant architecture which makes it really (*really*) hard for the whole service to be down except for when it gets a system update from us. Please double check everything on your end, and rest assured that we're constantly monitoring everything to make sure that we keep our uptimes as stellar as they are right now.
I’m confident
The company says
this solves the problem
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Inappropriate?Hi Fred.
Thank you for the answer. It is strange that nobody else is experiencing these little down times because one of my collaborators is in Switzerland (I'm in Belgium) and it happened to him too. Actually it is really short when it happens (5-10 minutes) but I just wanted to report it to the team.
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Inappropriate?Seriously, I AM experiencing a down NOW.
Edit : solved after 5 minutes this time, but I was really unable to reach GoPlan.2 Comments Add a comment
This solves the problem
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This is really weird - goplan is up. Is there any way we can chat with you in realtime to try and figure out what's going on? Thanks, Thibaut. -
Sorry for the delay, was in business travel. Of course it is possible. How do you want to do this ?
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