Super Users now on Hubdub's GetSatisfaction Site

The Hubdub Super Users are now labelled as such on the customer satisfaction site. This means that whenever someone posts a new topic to GetSatisfaction, the Super Users will receive an email telling them about the new post.

This means that they will be able to respond quickly to help other users with some of the more straightforward queries, thereby freeing up the time of the Hubdub admin team to develop and improve Hubdub further. More complex queries will continue to be dealt with by Hubdub admins.

We hope that this change will ensure that users receive faster responses to their queries on getsatisfaction and it will be clear who the Super Users are for everyone.

p.s.
Unfortunately, due to restrictions in getsatisfaction's functionality, in order for Super USers to receive these email notifications, they have to be labelled "Employee" - as you may notice from their avatars. Please be assured that SUPER USERS ARE NOT EMPLOYEES OF HUBDUB! They have NO contract with us and we are not paying them a penny or indeed a cent. They haven't even got a free t-shirt out of it (much to their dismay!) They're just really nice users who are madly enthusiastic about Hubdub (see Hubdub FAQs for further details on how they were chosen if you're interested)