iPhone Cracked Inner Screen
I recently bought the Incipio feather iphone cover in black. After cleaning my iphone and returning it too the Incipio case, a crack has appeared on my iphone screen. Not on the outer screen but the inner. I believe this due to the way the case is to be fitted to the iphone each time. Which entails an amount of pressure to be applied to the iphone before it clicks into the cover.
This pressure has resulted in a crack on my inner screen after the last time I removed the case.
I would like to know your stance on this problem. Is this something you could help fix due to the nature of removing and fitting the case?
Any information would be greatly appreciated.
This pressure has resulted in a crack on my inner screen after the last time I removed the case.
I would like to know your stance on this problem. Is this something you could help fix due to the nature of removing and fitting the case?
Any information would be greatly appreciated.
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Inappropriate?Hello-
Thank you for your message. Our Feather case is designed to protect the back of your phone. At no point when applying the case should it come in contact with the screen. We do apologize for your misfortune, however, our warranty is limited to the case itself. Please feel free to contact us with further questions or concerns.
Kind Regards,
The Incipio Team
800-733-0088
support@incipiotech.com
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