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Comments not syncing from WordPress to IntenseDebate, even though settings are set to sync.

I've recently had a few users comment using the Wordpress comment form and even though my settings are set to sync these comments to IntenseDebate, they don't seem to have done so. It seems that ID doesn't even know that they exist.

I've recorded a video to show what I mean in case my problem is unclear.
http://www.youtube.com/watch?v=K-3dHi...
 
sad I’m frustrated
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