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Austin Govella replied on July 16, 2008 03:32

More extensive troubleshooting is available on the Outlook thread.

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Rael Dornfest, Official Rep, replied on July 16, 2008 17:34

Howdy, Alex!

This has been solved for Austin et al using some troubleshooting instructions I posted at http://getsatisfaction.com/iwantsandy... .

Please do give that a whirl and let us know how you get on (please post to that discussion thread so that we can consolidate a little so as to help out the next person who might run into trouble).

—R

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