seach engine not operational anymore
i'v disactivate then uninstall KwiCick because the search bar is not operational anymore
Once disinstalled, the Search Bar is not working again.
Thanks
Once disinstalled, the Search Bar is not working again.
Thanks
2
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Inappropriate?Hi Olivier,
Thanks for the feedback. It would be helpful if you could provide some more details about your computer setup, such as operating system (Windows XP/Vista/etc, Mac OSX, Linux) and which version of Firefox you may be using (3.0, 3.0.6, etc).
This will help us identify and resolve the issue as soon as possible. If you also happen to know which version of KwiClick you had installed, that will help.
Im sorry you had these issues, and it is our top priority to identify why you had this issue, and what we can do to correct it (so that you, and future users dont face these issues).
Thanks again for bringing this to our attention,
-=Vin
I’m concerned
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Inappropriate?Mac OS : 10.5.6
FF : 3.1b2
Latest version of KwiClick march 2009
Issue : the windows presenting the search results used to appear (rather slow), then it didn't work any longer
I’m frustrated
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Inappropriate?Thanks for the info. We're currently looking into this issue and will post any updates back on this thread. A new version of KwiClick should be coming in the next few weeks with a fix.
-=Vince -
Inappropriate?Hello,
in my case I have a Win7 64 with Firefox 3.07.
All worked properly since a last plugins update (powertwitter and twitter fox).
Once launched Firefox crashed.
Since then, no way to update plugins and get KC back to work.
When clicking on KC icons on the upper or lower bars, no window pops up.
I can un-install it and reinstall it, with no success.
I then deleted extension.* files on my Roaming FF profile directory, but didn't solve.
Are there some other config files in specific dirs I have to handle with?
If yes, could you please indicated their names and paths?
Thank you
Stefania
I’m confident
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Inappropriate?Hi Stefania,
Did you happen to notice any errors given inside Firefox? You can view the error console by clicking Tools --> Error Console, then choosing the Errors section. If you notice any errors that mention KwiClick, it would be helpful if you could copy and paste them here.
I'll try to find any other paths/directories that may contain previous KwiClick information.
Just to be clear: did you update powertwitter and twitter fox, then Firefox started, then your KwiClick did not work anymore?
thanks for the input,
-=Vin
I’m anxious
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Inappropriate?Thank you Vin to be so quick in replying....
All started from a common Firefox error console 203 (FF was trying to reach and update extensions in the wrong path).
As you said, I updated powertwitter and twitterfox and I got that error.
I solved the 203 error by erasing the three "extension.js/ini/rdi" files on the firefox profile folder.
Once done, I updated properly PT and TF but KC stopped working.
Being KC a powerful tool I can't live without (many thanks for your coding efforts) and having firefox synced on 3 machines through Goodsync, fortunately (for me) I had, on one of the three, KC still working....
So I synced the other two and now everything work fine.
I can say (but it's not so useful) that I simply synced the FF profile folder on C:\users\myname\appdata\roaming\mozilla\firefox\profiles\xxxxx.default.
I swear that if the same problem might occur again, I will drop to your box all the possible info on it (included, of course, the error console logs)....
Thanks again
Stefania
I’m kidding
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Inappropriate?Thanks Stefania,
I appreciate all the info you sent across. Looks like this may have been associated with the paths to the extension and your profiles.
Thanks again for the feedback that you find KwiClick very useful. Stick around as we have a pretty substantial release coming out soon with a lot of requested features, tweaks, and stronger reliability.
Best,
-=Vin
I’m confident
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