I cannot contact levis about a defective pair of jeans...

I paid $36.00 for a pair of jeans for my son. After only wearing and washing them once the jeans have worn a hole on the upper part of his thigh. This is not from falling or scraping himself up. On the knees perhaps but not on his upper thigh! For a product that is supposed to be superior in quality I find this unacceptable. Obviously I cannot return them to the store since they were worn, even if only once, and the tags were removed. I cannot find a way to contact levis themselves to express my opinion. Does anyone know of a way to contact them?

 

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  Thor Muller replied on April 06, 2008 20:02

  I know someone there in customer care. I'll alert him to your issue right now.

   

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  Eric Suesz replied on April 07, 2008 05:51

  I know someone, too, by a strange chance of fortune. I will ping her also.

   

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  Eric Suesz replied on April 07, 2008 22:32

  One other thing. I know they have a spot for feedback, although that may not allow you to have a conversation with them: http://www.levistrauss.com/Company/Co...
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  Chrissy replied on April 08, 2008 03:06

  Thanks, I'll do that!
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  darrell replied on October 07, 2008 03:43

  two weeks with a pair of 527's and the button pulls out

   

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  darrell replied on October 07, 2008 03:49

  make a better product in america..or im done..30 years,and ive always put up with it.its abuse.
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