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Problem of windows live account when i sign in from photosynth
Hello, i can't sign in to create my synth (i had an windows live account) when i login i get the message: "your user name and password aren't matching up" ! (but i use normaly my windows live account...)
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Inappropriate?Does the same username/password combination work when you log in via the website?
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Inappropriate?i get the same thing -
Inappropriate?Thomas,
LotusNoir has since solved the problem they were having. Here's what they said:
... This problem [is] caused by the password input for windows live user on photosynth website; it doesn't accept any long password! (I don't know how long exactly, but my old password on windows live was 17 characters, i changed it on shorter password and it's work now)
Try to change on a shorter password you can sign in to create your synth
Have a nice day !
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Inappropriate?Thanks all for the input and troubleshooting on this one!
I'll make sure we get a bug open on this to fix in a future release.3 Comments
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This answers the question
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yes please fix this whole login thing.
any release dates available? -
Sebrock, the problem discussed here is that the UI in the synther lets you type in longer passwords than Windows Live ID allows, if you just type in the right password there shouldn't be any problems.
Do you have a different problem than discussed here? If so let me know the details and I'll see what I can do... -
Hi Bert. the problem i am facing is discussed here: http://gsfn.us/t/m4o
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Inappropriate?Sebrock, I just posted a question on the other thread (seems that this error can occur if you're not connected to the internet when you login). Are you connected?
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