Application restricted - due to age?
About 2 weeks ago I started getting a message saying that LivingSocial:Beer was restricted from my use on Facebook. I asked someone and they said it was because they restricted the content to underage users, but my age is 25 and I am fully sharing all my profile information, so there is no reason the application should be restricted. Please help! I love this app and would like to use it again!
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Inappropriate?Hi Belle,
When viewing age-restricted content (e.g., beer, wine, liquor) within Facebook, Facebook requires that you make your age available to applications in order to verify that you are of the appropriate age. To verify that your age is available to applications, please perform the following steps -
* In Facebook, rollover the Settings link in the header.
* Click Privacy Settings.
* Click on the "Applications" link.
* Click the Settings tab.
* Make sure that the "Share my name, networks, and list of friends ..." radio button is selected.
* Make sure that the checkbox next to “Basic Info” is selected.
* Scroll to the bottom of the page, and click “Save Changes.”
You should now be able to view age-restricted content provided that you are of age.
If you are still having an issue viewing LivingSocial, please check to see that the country that you are accessing Facebook from is listed in Facebook's list of Alcohol Age Requirements (http://wiki.developers.facebook.com/i...) and you are older than age listed. IF YOUR COUNTRY IS NOT LISTED, Facebook will block you by default (per the note in the above link)
If you have verified that [1] your Privacy settings allow applications to view your "Basic Info", [2] your country is listed in Facebook's Alcohol Age Requirements, and [3] your age is over the drinking age for the country in which you currently reside, then please let us know and we will work to help you resolve the issue.
Thanks!
Adam L
LivingSocial.com
I’m confident
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Inappropriate?Hi Adam,
I definitely was already sharing my age with the Application settings. I believe the problem is that my country (Bermuda) is not listed at the link! The drinking age there is 18. Is there any way we can be added in?
Thanks!
-bellemichelle
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