Get your own customer support community
 

Can't input my own choice of 'pick 5' in albums

Dear LivingSocial team,

when picking my top 5 of whatever, I can add movies, TV shows etc. missing by clicking on the 'grey box'. However, this does not seem to work with albums. Is it just me (I can see the 'grey box' e.g. for movies or TV shows) or is this function currently missing / about to be fixed?

Many thanks in advance
W.
 
sad I’m confused
Inappropriate?
2 people have this question

  • Inappropriate?
    Walter,

    Thanks for reporting this issue.

    Most of the categories have databases created specifically for "Pick 5" and "Polls". These categories have the "Don't see what you want? Add your own!" link in almost all cases. A few have had this option removed for data integrity reasons (e.g., "Countries").

    But some, like "Albums", have existing databases tied to our other applications. Items in these databases require additional information beyond a title and an image.

    You can add items to any of these databases through the corresponding LivingSocial Facebook application -

    * Go the the LivingSocial application home page (http://apps.facebook.com/livingsocial/)
    * On the right hand side of the page, click on the corresponding interest icon (e.g., Albums)
    * Allow access if you have not yet installed the application
    * Using either the search feature or "Leaders" area, add 20 items to your collection (if your existing collection size is less than 20)
    * Search for the item you wish to add
    * If you find it, please let us know and we make sure it is added to LivingSocial Pick Your 5 search results
    * If you do not find it, click on the "add the to our catalog yourself!" link at the bottom of the search results page and use this process to add it

    If you add the item to the database yourself, it may take up to 24 hours for it to appear in LivingSocial Pick Your 5 or Poll search results.

    Please let us know if you have any additional questions.

    Thanks!

    Emily
    LivingSocial Support
User_default_medium