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I cannot add book cover images, can anyone help?
I cannot add book covers. It works up until it says ‘Resampling...’ and then stops. Flash is enabled and my browser is not blocking it.
I’m confused
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Inappropriate?Hello Rowan:
Thanks for reporting this issue. Could you go to www.adobe.com and click the "Get Adobe Flash Player" button to verify you have the latest version and try again? Also, if that does not work, could you let us know the format and size of the image you are trying to upload.
Thanks!
William
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I reinstalled Adobe Flash to make sure I have the latest version, but that didn’t change anything. There are two JPEG files that are 23.6 KB and 37.0 KB.
Thanks for replying.
Rowan -
Hi William, I have a brand new mac with all new software and can't upload photos for my own answers to quizzes. I'm using firefox 3.5.2 my address is monicamc@flash.net
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Inappropriate?Hello Rowan:
Apologies for the inconvenience. We were not able to reproduce your problem ourselves (using a variety of images and browsers).
If it is not too much trouble, could you please send the following in an email to feedback [at] livingsocial.com :
+ Copies of both images
+ The text displayed in your browser when visiting http://www.useragent.org/ (this will let us know what version of what browser you using)
Many thanks!
William
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No prob. I’ve sent the information.
Thanks,
Rowan -
Inappropriate?Hello Rowan:
Thanks again for all of your help! Unfortunately, I was able to upload the images for the books in question using the same browser, same OS, same Flash version, and same images. The upshot is the images have been uploaded; the downshot is that we still have not figured out why your attempts failed.
If you continue to run into this problem, please let us know. We will continue to investigate on our side until then.
Thanks!
William
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Thanks for your help. Given you were able to upload the pics it could be a problem on my end. In any case I’m just happy to have the images up.
Regards,
Rowan
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