Outlook 2007 | New emails not showing in Inbox

I seem to have the same problem with my POP account. Outlook 2007 puts up the Send/Receive status box and completes its tasks, but nothing shows up in any folder, ever.

To get to this state, I uninstalled Outlook 97 (was working fine) and installed Office 2007. I started with a new Outlook.pst data file to ensure there was nothing corrupt in my old one. I created account settings for the POP server, and Test Account Settings passes.

On the POP server side (Ubuntu with qpopper), the Outlook Send/Receive causes all of the messages to be marked read in the mailbox ("Status: RO"), and nothing else.

I turned on Tools -> Options -> Other -> Advanced -> Enable Logging and viewed the log file located in C:\Documents and Settings\user\Local Settings\Temp\outlook logging\OPMlog.Log. It shows Outlook using USER, PASS, STAT, UIDL, LIST, followed by RETR to retrieve each message. Then it says "Do downloaded message deletions", but does not send any DELE's (I would expect that because I did not check Keep Messages on Server), then QUITs.

Basically, it just logs onto the server, downloads all the messages, and ignores them. I would also really appreciate any help... I've spent many hours on this, Googling, pulling my hair out, and am actually considering going back to Outlook 97!

I'm not sure which one of these things worked, but I fixed it by:

1. Uninstall Office 2007 completely; reboot
2. Install XP SP3 (update.microsoft.com); reboot
3. Install all pending updates; reboot
4. Install Office 2007; reboot
5. Install all updates available.
Updates for Office 2007 SP1 and Outlook 2007 Update failed. Reboot
6. Install all updates available.
This time Office 2007 SP1 and Outlook 2007 succeeded. Reboot

After this I started Outlook and it immediately POPped all the mail into Inbox (apparently all the reinstalling didn't lose Outlook.pst or account settings).

My problem may or may not be related to this. I was checking my email this morning and they were showing up just fine in the inbox. I was clicking on the junk mail with my mouse and holding down the "ctrl" button to select only the ones I wanted to delete and all of a sudden all my messages disappeared with the exception of my three oldest email messages. What happened? When I check my email through the university website (it is my student acct) I still have all my new emails, so I didn't somehow delete all of them. Something funky happened to my office. I turned off any filters that could have been activated and tried to figure out what happened, but no luck. Has anyone had this happen before, or know how to fix it? I hate accessing my email through the university's interface....

Thank you!

RE: New email messages not showing in the inbox of outlook
NOTE: they can be viewed if the "view unread messages" tab is clicked

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Quick Fix to Emails not Showing Up
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The user has changed the "View" Properties for Outlook and its very easy to correct.

Go to the [view] then [current view] then select [messages] to allow the messages to show up without the preview lines. If the user wants the preview under the messages select the second one [messages with preview].

This should correct most of the issues with messages not showing up and it the most common issues with not seeing the messages.

Hope that helps!

You dont need to uninstall and reinstall the app, that will just make you frustrated...

Ok, here is what fixed the issue for me...

All you have to do is go to

1. TOOLS > TRUST CENTER > ADD INS > click on GO (at bottom)...

2. Disable ALL of the addins...
3. Click OK
4. Close outlook
5. Re-open Outlook
6. Repeat Step 1.
7. Re-enable all addins except for the BUSINESS CONTACT MANAGER.
Click ok and
8. send yourself a test email.
**It was the business contact manager for me that was cuasing the issue...it MIGHT not be the same for you...what I would suggest doing is disabling all and reenabling one at a time and do a test each time until you find out which one is causing your issue. Just keep adding on more and more addins until you finally have them all checked or find your issue...than do the whole disable process over and only renable the good ones.

It worked for me! Fortunately for me the person who was using this computer didnt even use the business contact manager so this was an option just to keep it disabled. IF you reliant on the contact manager than I feel sorry for you since I dont have a fix for that.