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In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.
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Alison TReason: This topic has been posted multiple times in the last two hours.Dispute this change
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Alison TRemoved lost saving!!!!!!!!!!!!! by micellReason: This topic has been posted multiple times.Dispute this change
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Alison TArchived I have lost my ENTIRE album!!! by maribel beasReason: We have record of this customer's request 5 times over.Dispute this change
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Eric Suesz, a moderator for Get Satisfaction:Restored I have lost my ENTIRE album!!! by maribel beasDispute this change
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Alison TRemoved No photos, changes in my album, we had 60 pages and now there is nothing, only the base album we started working from... by maribel beasReason: We've already dealt with this issue offline on the phone and also via our support email. This customer has sent several emails (5 or more) to us and we have replied back within a few hours. It is a specific case and we'd like it removed.Dispute this change
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ArykRemoved I have lost my ENTIRE album!!! by maribel beasReason: No action requested by the user.Dispute this change
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ArykReason: We don't feel this constructive for both mixbook and it's users. It's also an advertisement for another company.Dispute this change
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Alison TRemoved Editor is still screwed up - unusable!! Same as the other notes I wrote but worse!!! by Marge EdieReason: Issue taken care of at Mixbook.comDispute this change
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Eric Suesz, a moderator for Get Satisfaction:Removed ppppppppp by ifthiquar azamReason: Also appears to be spammy.Dispute this change
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Eric Suesz, a moderator for Get Satisfaction:Removed ppppppppp by ifthiquar azamReason: Appears to be spammy.Dispute this change
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Eric Suesz, a moderator for Get Satisfaction:Removed ANDREW - why dont you have a phone number for customer service? Why cant anyone tell me when i will get my book? It WAS a Christmas present for my wife. ordered Dec 19th with $30 overnight shipping. by vinceReason: Customer is cross-posting and posting the same thing repeatedly.Dispute this change
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Eric Suesz, a moderator for Get Satisfaction:Removed ANDREW do you care about your company? Is waiting since Dec 19th for a product typical? by vinceReason: Customer is cross-posting and posting the same thing repeatedly.Dispute this change
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Eric Suesz, a moderator for Get Satisfaction:Removed Are customers still Important? by vinceReason: Customer is cross-posting and posting the same thing repeatedly.Dispute this change
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Andrew Laffoon, CEOReason: this person is spamming our customer community and creating a bad experience for our customersDispute this change
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Eric Suesz, a moderator for Get Satisfaction:Reason: Doesn't seem like a full topic and doesn't seem to be related to Mixbook.Dispute this change
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Andrew Laffoon, CEOReason: it's more clear, and this is a common question so I want people to be able to find it. :) We need to make deleting easier too...Dispute this change
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Andrew Laffoon, CEORemoved short title by ArykReason: looks like an accidental postDispute this change
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Alison TChanged title of so pissed off by rl to "Can't get album onto Facebook profile"Reason: I changed this title to let other users know what issue you are experiencing. Thank you for submitting a question to us - we'll always do our best to help.Dispute this change
