Loading Profile...
EMPLOYEE
What should I do if Outpost crashes?
If Outpost has a problem, or (god forbid) crashes on me, what information should I provide, and to whom?
3
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The best answer from the company
-
The main thing we need from crashes is the Crash Report. If the app crashes, then when you next sync your iPhone or iPod a crash log will be downloaded to your computer. Here's where you'll find it:
- On Mac OS X: ~/Library/Logs/CrashReporter/MobileDevice/[device name]
- On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple computer\Logs\CrashReporter/[device name]
- On Windows Vista: C:\Users\[username]\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/[device name]
The crash logs themselves start with the application name followed by the date/time of the crash, then the device name (again) and have the extension 'crash', for instance:
Outpost_2008-09-30-135327_iPhone-3G.crash
These are text files and can be sent inline in an email, although a zipped version is preferred.
Please email them to 'dev' at 'morfunk.com'.
For more information on iPhone crash logs in general, see this blog post.
The company says
this answers the question
-
Inappropriate?The main thing we need from crashes is the Crash Report. If the app crashes, then when you next sync your iPhone or iPod a crash log will be downloaded to your computer. Here's where you'll find it:
- On Mac OS X: ~/Library/Logs/CrashReporter/MobileDevice/[device name]
- On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple computer\Logs\CrashReporter/[device name]
- On Windows Vista: C:\Users\[username]\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/[device name]
The crash logs themselves start with the application name followed by the date/time of the crash, then the device name (again) and have the extension 'crash', for instance:
Outpost_2008-09-30-135327_iPhone-3G.crash
These are text files and can be sent inline in an email, although a zipped version is preferred.
Please email them to 'dev' at 'morfunk.com'.
For more information on iPhone crash logs in general, see this blog post.
The company says
this answers the question
-
Inappropriate?Oddly, even after multiple attempts to pen with the same result, no Crash log is being written when I sync.
And still, even after multiple phone reboots, the same result when I try to open it. Should I uninstall and re-install the app?
I’m sad
-
Inappropriate?If you haven't tried deleting/re-installing, I would recommend doing so -- it worked for several others.
-
Inappropriate?*bump*-ing this one to the front page. Not sure if I can make this a sticky topic?
-
EMPLOYEE
